W2 – (4) – IT Business Analyst (Stakeholder Management, Healthcare, ITIL, MS Office Suite) – Remote

Job title: W2 – (4) – IT Business Analyst (Stakeholder Management, Healthcare, ITIL, MS Office Suite) – Remote

Company: Tanson Corp


Job description: Duties: SEE SCHEDULE NOTES AND ATTACHMENT FOR DETAILS/REQUIREMENTS. PLEASE NOTE THAT THESE POSITIONS ARE REMOTE BUT MAY REQUIRE UP TO TWO VISITS ON SITE EACH YEAR.Job Summary:The Business Analyst – IT serves as a liaison at a project level through which requirements flow between the internal customer community, IT development teams, and end customers.Job Responsibilities:-Work with application and project teams to gather, analyze, communicate and validate the requirements for enhancements to applications, both internally developed and purchased software systems.-Serve the team as a liaison between the various stakeholders groups to ensure requirements are fully defined according to Software Development Lifecycle and project management processes with a focus on ITIL approaches to service and knowledge management.-Requires experience and understanding of Mayo’s Information Technology and Information Services environment.-Project management proficiencies should include the ability to facilitate meetings and documentation, development, testing, communication, education, implementation, and ongoing support needs for application and quality improvement projects.-Provide change management and governance recommendations for subsequent application releases and will review testing plans to ensure their adequacy to verify that all requirements are met sufficiently to obtain customer acceptance of all deliverables.-Participate with groups inside and outside the department to continue the advancement of Business Analysis role in the department.-Help the project team understand the Business Analysis process and tools being used to effectively accomplish their mission.-Some methods and tools used to execute this function include: user interviews, document analysis, system analysis, surveys, site visits, use cases, story boarding, task and workflow analysis.Skills: Required Skills & Experience:-Experience with ITIL (Information Technology Infrastructure Library) based Service Management tools.-Requires proficiency with the Microsoft Office Suite.-Requires knowledge of and experience writing and analyzing requirement specifications, exposure to and an understanding of application development methodologies and the development lifecycle.-Requires strong skills in: problem solving, negotiation, written and verbal communication, team coordination as well as experience working with cross-functional teams of subject matter experts.-Demonstrated ability to recognize computer related incidents and symptomatic patterns to assist in problem management and/or root/cause analysis.-Ability to define problems, collect data, establish facts, draw valid conclusions, and create solutions to ITSM (IT Service Management) related problems.-Has demonstrated the ability to create a network of support/business resources.-Demonstrated ability to handle work-flow policy issues should management be unavailable.-Exposure to managing both custom developed and vendor-supplied applications.Preferred Skills & Experience:-Understanding of ITIL (Information Technology Infrastructure Library) philosophy. -Experience in working with healthcare technology.Education: Required Education:-High School Diploma / GED and four (4) years of Business Analyst training/certification and Business Analyst experience.OR-Associate’s degree and two (2) years’ experience as a business analyst.OR-Bachelor’s degree. Preferred Education:-N/A Required Certifications & Licensure:-N/A Preferred Certifications & Licensure:-N/ASchedule Notes: Requirements: -High School/GED and 4 years of business analyst training/certification and experience OR a bachelor’s degree and 3 years of business analyst training/certification and experience. -Requires proficiency with the Microsoft Office Suite. -Experience with large, complex business transformations and process changes. -Knowledge of healthcare information systems/terminology, tools/templates for process improvement and work management. -Experience with Microsoft Office tools, Visio, Lucid and project/service management software. -Familiar with business analysis methods, Agile, and waterfall. -Responsibilities that have included collaborations with stakeholders to understand the needs and outcomes and the ability to translate into business requirements. -Development of current and future process documentation as well as detailed requirements to ensure the solution meets the intended outcomes. Managing and status reporting of requirements throughout the lifecycle of the product. -Effectively communicating insights across cross-functional teams and leadership. Desired: -Certifications in business analysis, agile and/or project management are nice to have, but not required. Typical work hours are 8AM- 5PM, Monday through Friday. Typically, a 40-hr work week, however, this may vary depending on the needs of the project. No on call hours. Mayo will provide the necessary equipment and software required. PLEASE NOTE THAT THESE POSITIONS ARE REMOTE BUT MAY REQUIRE UP TO TWO VISITS ON SITE EACH YEAR.Hours Per Day: 8.00
Hours Per Week: 40.00Pay rate: $45 per hour on W2.

Expected salary: $45 per hour

Location: USA

Job date: Thu, 10 Apr 2025 22:44:29 GMT

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