VP-Cost Management Analytics lead

Job title: VP-Cost Management Analytics lead

Company: HSBC


Job description: Job descriptionSome careers have more impact than others.If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.We are currently seeking an experienced professional to join our team in the role of Vice President-Cost Management Analytics leadBusiness: Global OperationsPrincipal responsibilities

• The AVP – Analytics & Reporting role will:
• Execute the global data strategy for Retail Banking Operations across card issuance, print & post, cash provision, constituting a spend of several hundred million dollars.
• Manage relationships with key business stakeholders to support the delivery of customer communications relating to the customer impact of cost reduction initiatives.
• Collaborate with business stakeholders to interpret data and proactively generate insight to identify cost saving opportunities.
• Develop new datasets from source systems which link customer demographics to operational costs and revenues to support customer-centric business decisioning regarding cost reduction initiatives
• Execute on the development of Total Cost of Ownership models which allow management to make fact-based business decisions with full visibility of the impact on customers and revenue.
• Involve frequent liaison with a large range of stakeholders including:
• Key leadership roles across Cost Management
• Product owners in Retail Banking
• Other Analytics teams in Retail Banking and Global Operations
• Work collaboratively as a team of data experts to ensure that the teams objectives are met
• Provide the leadership team with data that gives confidence in the delivery of quality and service in line with Cost Management commitments and obligations
• Identifies opportunities to continuously improve and optimize the capabilities of the Cost Management program by extensively reviewing and improving existing processes
• Review of analysis, MI and reporting. Drawing out key themes, trends or risks that could both positively or negatively affect the achievement of HSBC’s organisational objectives
• Leads and manages initiatives to embed and maintain a culture where good data management and quality practices prevail
• Ensure data practices comply with regulations of all locations
• Ensure good practices in the management of data tools, standards, frameworks and templates
• Track adherence to policies, frameworks and tooling associated to Data Governance and Data Quality
• Govern relationships between data elements across different systems

Leadership & Teamwork

• Authentically engages with the team, colleagues and business partners to deliver at pace
• Makes considered decisions that protect and enhance HSBC values, reputation and business
• Works collaboratively and communicates persuasively, emphasizing teamwork, diversity, and knowledge-sharing both within HSBC and with external business partners
• Proven track record in role modelling the Group values and behaviors, authentically engaging with your team, colleagues and customers to deliver superior Customer Service through them

Requirements

• 10+ years of hands-on analytics experience solving complex business problems using data and the communication of such to business and senior stakeholders
• Prior experience in identifying and creating a framework for continuous technical learning
• Prior Cost Management experience related with a financial institution or at a regulatory agency or major consulting firm is desirable
• A good understanding and experience of the Global Businesses and Global Functions within a Bank.
• Prior experience of working across 1 or more Risk Domains is desirable (providing support and guidance to business functions);
• Ability to accurately determine customer needs & offer appropriate support
• Experienced in preparing and interpreting Management Information (MI) reports
• Excellent numerical skills and attention to detail combined with a strong delivery focus and ability to meet timeframes while producing quality results
• Project Management – ability to develop and deliver a plan to deliver project outcomes on time, with limited supervision
• Demonstrates up to date industry knowledge of analytics best practices, tools and trends

Technical knowledge

• Experience in Relational databases, SQL, Python, R, Big Query, SAS
• Excellent Data crunching, Insight generation, Storytelling and Presentation skills
• Advanced knowledge of MS Office: Excel, Word, Powerpoint

Additional Desirable Skills

• Data visualization skills in Qliksense, Tableau, Power BI would be highly beneficial
• Proven experience in building dashboards for senior management

You’ll achieve more at HSBCHSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.***Issued By HSBC Electronic Data Processing (India) Private LTD***

Expected salary:

Location: Bangalore, Karnataka

Job date: Wed, 08 Jan 2025 06:11:57 GMT

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