Virtual Assistant for Managing Day-to-Day Amazon FBA Operations

Job title: Virtual Assistant for Managing Day-to-Day Amazon FBA Operations

Company:


Job description: JOB OVERVIEWWe are seeking a highly organized and detail-oriented Virtual Assistant (VA) to oversee the daily operations of our Amazon FBA (Fulfilled by Amazon) business. The ideal candidate will be proficient in managing Amazon Seller Central, possess excellent communication skills, and have a strong understanding of e-commerce and logistics.Key Responsibilities
Amazon Seller Central ManagementMonitor and manage inventory levels to ensure sufficient stock is available.
Create, update, and optimize product listings, including titles, descriptions, keywords, and images.
Handle pricing adjustments and promotions based on market trends and competitor analysis.
Order and Inventory ManagementCoordinate shipments to Amazon fulfillment centers, ensuring compliance with FBA guidelines.
Track inventory levels and reconcile discrepancies between warehouse and Amazon.
Create and manage restock plans to avoid stockouts or overstocking.
Customer SupportRespond to customer inquiries, messages, and reviews in a professional and timely manner.
Handle returns, refunds, and replacements efficiently.
Monitor customer feedback and ensure any issues are resolved promptly.
Performance MonitoringTrack and analyze key performance metrics such as sales, profit margins, and advertising ROI.
Monitor account health to ensure compliance with Amazon policies and guidelines.
Provide weekly reports on sales trends, advertising campaigns, and operational challenges.
Amazon Advertising & MarketingManage and optimize PPC (Pay-Per-Click) campaigns to improve sales and profitability.
Conduct keyword research to identify opportunities for improved visibility.
Collaborate on promotional strategies, including Lightning Deals, coupons, and external traffic campaigns.
Problem ResolutionResolve stranded inventory issues, suppressed listings, and account suspensions when necessary.
Liaise with Amazon Seller Support to address any technical or operational challenges.
Ensure all FBA shipments are compliant with Amazon’s requirements.
Research and DevelopmentConduct market research to identify new product opportunities and trends.
Analyze competitors to develop strategies for better positioning.
Explore tools and software to improve operational efficiency.VIEW OTHER JOB POSTS FROM:SHARE THIS POSTBookmark Note: ×Why is this blurred?For privacy and security reasons, you need to be logged into an OnlineJobs.ph account in order to view this link.What Can Your E-Commerce Manager Do in a Day? A Lot!Take time to train your Ecommerce account manager…This is the biggest secret to freeing up more of your time.

Expected salary:

Location: Philippines

Job date: Mon, 18 Nov 2024 08:38:14 GMT

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