Vice President, Client Service I (Corporate Trust – CLO/Structured Finance/Loans)

Job title: Vice President, Client Service I (Corporate Trust – CLO/Structured Finance/Loans)

Company: BNY


Job description: At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.We’re seeking a future team member for the role of Vice President, Client Service I (Corporate Trust – CLO/Structured Finance/Loans) to join our Corporate Trust Operations team. This role is located in Houston, TX, and will work a Hybrid schedule (3 days per week in-office required).You’ll make an impact in the following ways:

• Works with external clients to resolve the most complex day-to-day issues and direct them to appropriate resources at BNY.
• Leads team members in providing support to major clients in addressing and resolving complex operational and technical issues and ensuring requests are executed.
• Applies advanced problem-solving skills, judgement, and experience to analyze information.
• Uses developed communication skills to deliver high quality service to a specialized client base.
• Provides key individuals at assigned clients information related to BNY’s products and services representing a broad array of lines of business and geographies and leverages an in-depth understanding of broader BNY services and offerings.
• Proactively assists clients in reviewing potential business needs and directs them to appropriate resources at BNY.
• May be the central point of contact for business development and assume client onboarding and/or risk management responsibilities.
• Resolves the most complex or non-routine client issues or inquires, as needed.
• Uses in-depth knowledge of client issues and needs to contribute to business development efforts.
• Uses broad understanding of BNY products and services to best propose expanded offerings to clients for front office consideration.
• Leads and participates in internal activities and initiatives designed to improve the client experience.
• Uses knowledge of client services best practices and BNY client needs to help develop process improvements.
• Supports multiple, complex client accounts.

To be successful, we’re seeking interest in the follow areas:

• Bachelor’s degree or the equivalent combination of education and experience is required
• 7-10 years of total work experience strongly preferred
• Client Service/Operations experience within financial services is strongly preferred
• Corporate Trust background preferred
• Finance/accounting, compliance/reporting, reconciliation background experience preferred
• CLO/CDO/SOLVAS background preferred

At BNY, our culture speaks for itself. Here’s a few of our awards:

• America’s Most Innovative Companies, Fortune, 2024
• World’s Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
• “Most Just Companies”, Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg’s Gender Equality Index (GEI), 2023

Our Benefits and Rewards:BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Expected salary:

Location: Houston, TX

Job date: Sun, 09 Feb 2025 08:50:11 GMT

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