Vendor Manager IV

Job title: Vendor Manager IV

Company: Robertson & Company


Job description: Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking.Introduction: Robertson is seeking a skilled Vendor Manager to join our client.Contract Period: 13 months
Pay Rate: Starting from $40 per hour
Location: Toronto, ON
Location Type: Hybrid; onsite 2 days per week
Business Hours: Monday to Friday; Core Business HoursJob Responsibilities:

• Thought leader and strategic thinker, with a future-focused mindset on how to drive the business forward
• Facilitate phases of the Third-Party Risk Management Lifecycle, and ensure compliance with TPRM Policy, Standards and Framework
• Accountable and responsible for timely completion of Third-Party Inherent Risk Assessments for new/change third party relationships and other required assessments and deliverables, including review/approval from key stakeholders
• Accountable and responsible for monitoring vendor performance and risk, via reporting/dashboards/governance routines

Accountable and responsible for risk and issue management, escalating and tracking vendor issues per TPRM Issue management requirements, partnering with the business to drive remediation plans * Manage and drive timely renewal of all contracts; Participate in/facilitate contract renewal and negotiation process, working with internal partners (Legal, Sourcing, Contracts) as well as business partners to ensure contracts and agreements maximize our values, meet business objectives, regulatory requirements, mitigate risks and meet the bank’s policies and standards

• Possess a strong understanding of contractual terms and conditions, and their commercial implications to the business to effectively manage vendor agreement(s) and relationship(s) and ensure adherence to contractual requirements
• Lead the assessment/development of SLAs, standards, policies, procedures and compliance monitoring plans that maximize customer satisfaction, decrease risk and/or mitigate to the maximum of availability, efficiency and effectiveness
• Collect/Review/Assess audit documentations (i.e. CSAE3416, SOC I/II) and determine next steps for remediation of gaps
• Provide oversight to ensure organized storage of evidence of all activities for audit readiness
• Provide oversight in support of invoice processing, ensuring procedures are in place, including billing, invoicing, rebates, performance/penalty adjustments and internal charge backs, where appropriate
• Closely monitor vendor spend (costs), proactively identifying opportunities to improve cost effectiveness and trends against budget forecasts
• Maintain a strong understanding of the Bank’s vendor management tools including Enterprise Spend Portal (ESP), Enterprise Contract Management (ECM), Hiperos, etc.
• Maintain and ensure satisfactory Internal and External Audits & Compliance requirements are met
• Build/foster solid relationships and organizational alignment with our business, sourcing, legal and contract partners, ensuring communication channels exist, attending/facilitating meetings and participating in working session
• Provide effective day-to-day coaching and guidance to colleagues; share and teach best practices
• Act as the leader in administering change management, performance management and the talent pipeline for the development of the team

Experience & Qualification Requirements:

• Vendor management – 5yrs
• Regulatory
• Governance / control / Risk oversight function – 5yrs
• Contractual language exp (understand contract verbiage)
• MS Office Suite
• Highly professional with established relationship building with previous Vendor Management experience and/or working with Third Parties
• Comfortable with legal language and able to fully understand contract contents
• Ability to manage multiple Vendor relationships simultaneously
• Excellent communication, presentation and negotiation skills
• Excellent documentation skills; understands the importance of organized evidence storage to ensure audit readiness
• Ability to build effective working relationships with internal and external partners at all levels
• Strong project management, organization and time management skills
• Ability to work well under pressure and within tight timelines
• Ability to multitask, manage competing priorities effectively

****ALL CANDIDATES MUST COMPLETE A CRIMINAL AND CREDIT CHECK AS PART OF THE APPLICATION PROCESS****How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Robertson & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.Robertson & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Robertson is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.

Expected salary: $40 per hour

Location: Toronto, ON

Job date: Fri, 13 Jun 2025 02:14:59 GMT

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