Vendor Management Analyst

Job title: Vendor Management Analyst

Company: McDonald’s


Job description: A little bit about usAbout UsMcDonalds has run its business in the UK since 1974 and currently operates over 1500 restaurants across the UK and Ireland, serving almost four million customers each day. McDonalds is one of the UKs largest private sector employers, employing over 170,000 people.Hybrid Working
This role is based in our East Finchley office working 3 days in the office and 2 days remotelyThe opportunityThe opportunity
Reporting and aligned to one of our Supplier Managers, you will be responsible for supporting with maintaining supplier relationships throughout their lifecycle, and supplier performance reporting and analysis within the team. You will own the input of supplier information into databases, trackers, dashboards and scorecards contributing to a mature supplier management practice.What will my accountabilities be?

• Be accountable for managing multiple Tier 3 & 4 suppliers.
• Support with conducting structured and regular service reviews with supplier partners, ensuring performance and value are tracked and reported. Ensure remedial action plans are in place where required.
• Monitor and measure supplier performance utilising dashboards and scorecards, and contribute to relevant performance analysis and reporting.
• Manage day to day communications with suppliers to support strong collaboration culture and ensure alignment with agreed priorities.
• Work closely with the Contracts and Commercial team in maintaining governance, audit and compliance processes for supplier management.
• Work with suppliers to develop product roadmaps that support in driving innovation and value for the business.
• Help identify and document any delivery risks during supplier on and off-boarding.
• Assist in tracking compliance and ensuring suppliers meet their contractual obligations and risk management requirements.
• Provide active support within the Running Great Restaurants Technology (RGRT) team to foster a positive, high-performing culture that aligns with company values.

What team will I be a part of?The Supplier Management Analyst will operate within the Supplier Management team and as part of the Running Great Restaurants Technology department.Who are my customers?Customers of this role will include:

• Supplier partners
• Supplier Management and wider Technology teams
• Global Vendor Management Office
• Colleagues in other McDonalds markets and our global offices and segment functions

What background do I need to haveWhat background do I need to have?

• Experience in managing suppliers
• Experience in supplier governance
• Experience working with a diverse and broad range of technology suppliers driving continuous improvement in the availability and performance of their products and services
• Ability to interpret data and present back to suppliers and stakeholders in an appropriate format and level of detail
• Possesses excellent interpersonal and communication skills and commercial acumen
• The role holder will be able to build collaborative working relationships with suppliers and stakeholders including McDonalds Franchisees
• Ability to build familiarity with supplier contract terms, SLAs and knowledge of supplier governance practices
• Experience of building and maintaining product roadmaps and prioritised backlog

Person specification

• Detail driven and able to easily identify trends and improvement activity through problem-solving skills
• Share information, good practice and expertise with others
• Organised and able to adapt quickly to changing priorities
• Listen actively and objectively
• Understands the commercial impact of supplier performance on the wider business
• Confident in influencing and negotiating with suppliers to drive better value
• Proficient in relevant tools e.g Excel, Power BI, Tableau, PowerPoint
• Ability to manage multiple supplier relationships and handle competing priorities
• Respond to and discuss issues

At McDonald’s, we are People from all Walks of Life…Company Vision and CultureOur Global vision is to build a better McDonalds and in the UK and Ireland we are working hard to be the UK & Irelands best-loved restaurant company.McDonalds is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all.Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world.Serve: We put our customers and our people first
Inclusion: We open our doors to everyone
Integrity: We do the right thing
Community: We are good neighbours
Family: We get better togetherAt McDonalds we are People from all Walks of Life…People are at the heart of everything we do, and they make the McDonalds experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength.We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonalds or elsewhere.#LI-HybridLocation11/59 High Road
London
United KingdomMeet the TeamMy favourite thing about working at McDonald’s is the people…everybody from the restaurants up to exec, everyone is just brilliant. SustainabilityThe best advice I could give someone joining McDonald’s is be yourself, bring all the knowledge you have gained and share those experiences amongst the team. ConstructionShow transcript[00:06] My name is Sasha.[00:09] I am sustainability officer at McDonald’s and I have[00:12] been here for just under two years. My role is a really[00:15] diverse one. My main focus is really about driving[00:18] sustainability in the restaurants. How can we build[00:21] our restaurants to a sustainable standard? How can we operate[00:24] them to a sustainable standard whilst, you know also getting our[00:27] crew involved. How can we sort of shift their behaviors? What can[00:30] we do from that perspective? I also work a lot around greenhouse gas[00:34] emissions and reporting. I think it’s incredible that I work[00:37] in a very small team. But when you[00:40] think about the actual work that we do and the goals that we’re sort of trying[00:43] to achieve we’re impacting around 1400[00:46] restaurants that serve thousands of[00:49] people every day. I think there’s there’s no other ways[00:52] to describe the impact of my work. My favorite thing about working[00:55] at McDonald’s I’m sure everyone will say this but it’s the people.[00:59] Everybody from the restaurants all the way up to the[01:02] exec everyone’s just[01:03] brilliant.[01:04] My best memory would have to be[01:07] COP 26 and as someone who dedicated[01:10] my life to sustainability it felt like a[01:13] once in a lifetime opportunity. It was[01:17] really exciting just being in a room where I[01:20] knew governments, leaders of countries, all[01:23] these sort of officials were in a room deciding on[01:27] policy around things that would actually dictate my career and[01:30] the future of my career and I think I would never[01:33] have had this opportunity if it weren’t for actually being at McDonald’s.[00:00] My name[00:07] is Evan. I’m a construction manager and I’ve been at McDonald’s[00:10] for four years.[00:11] My role as a construction manager is to look[00:14] after my team of project managers working[00:17] with our franchisees and our own restaurants[00:20] to make them a better place for our customers. I don’t really have[00:23] a typical day. I split my time between between running my[00:26] own construction projects, managing my team and engaging with[00:29] the franchisees and the business on how we’re progressing[00:32] against our program. The size of the organization is[00:35] just, you just find something[00:38] new in it every day. It’s sounds really cheesy, but it’s it’s[00:41] a big family. The people here are one of the reasons that I enjoy my[00:44] role so much. So the best piece of advice I could give for[00:47] someone joining McDonald’s is be yourself. Bring all the[00:50] knowledge that you’ve got and share those experiences amongst the team just[00:53] because we’ve been doing something one way doesn’t mean that we’re doing[00:56] it the best way. The culture at McDonald’s is really inclusive.[00:59] You always learning stuff off different people[01:02] be it brand new starters or people that have been here 30 years.[01:05] We’re, we really keen to develop people to[01:08] be the best that they can be. So as long as you as an[01:11] individual,[01:12] want progression and training there’s there’s plenty of[01:15] opportunities to develop yourself professionally and[01:18] there’s loads of opportunities which can provide[01:21] accredited qualifications, you know apprenticeships as[01:24] well as externally if you want to pursue something like[01:27] a chartership like I did last year to be a chartered construction[01:30] manager. Being part of McDonald’s team is really great,[01:33] it’s rewarding and the people just make every day[01:36] really fun to be at work.BenefitsHoliday payAll full-time office employees will receive 28 days’ paid holiday a year.Employee DiscountsDiscounts at hundreds of major high-street and online retailers.Stakeholder Pension SchemeAs an office employee, you’ll have the opportunity to join the stakeholder pension scheme.Performance reviews & bonusWe will review your performance formally every six months and your pay will be reviewed annually based on these. There is also potential to receive a bonus each year.Private medical careOffice employees receive private medical care, either immediately or following 6 months’ service, depending on the level of your role.Paid sabbaticalTo recognise your hard work and commitment, we will award you with up to two months’ paid sabbatical leave following every 10 years of consecutive service.Life assuranceShould you contribute a minimum of 3% to your pension, you will be eligible for Life Assurance cover at 4x your basic salary.Free MealYou’ll be entitled to a free meal whilst in the office.Why work hereOur values show what matters most to us and tell the world what McDonald’s stands for. We live by them every day. All across the world. From our restaurant-working colleagues, right through to the farmers in our supply chain. Our core values and commitment define who we are and guide everything we do. Making sure we can continue to evolve alongside a changing world.

Expected salary:

Location: London

Job date: Sat, 19 Apr 2025 03:45:55 GMT

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