Vanan Online Services – Vendor Acquisition & Relationship Manager (2-7 yrs) Remote/Chennai (B2B/Corporate Sales)

Job title: Vanan Online Services – Vendor Acquisition & Relationship Manager (2-7 yrs) Remote/Chennai (B2B/Corporate Sales)

Company: Vanan Online Services Inc.


Job description: Vendor Acquisition & Relationship Manager – Language Services Location: (Remote position currently) Company: Vanan Online Services, Inc. Website: VananServices.com Shift: Rotational shifts including weekend availability (on need-basis, scheduled in advance)About the Role:We are seeking a proactive and detail-oriented Vendor Acquisition & Relationship Manager to support our growing global network of language professionals. This role involves identifying, onboarding, and managing freelance vendors, sub-contractors across services such as translation, transcription, captioning, typing, and voice-over.You’ll play a critical role in ensuring we have qualified language specialists to fulfill customer requests efficiently – working closely with our production team to meet client deadlines. Communication is key – both written and verbal – as you’ll frequently coordinate with international vendors and internal teams.Responsibilities:1. Vendor Sourcing & Hiring:- Source qualified professionals across various languages and specializations (legal, medical, academic, technical).- Review resumes, online profiles (LinkedIn, Proz, etc.), and samples to assess suitability.- Follow up on employment and freelance inquiries, interview potential candidates when needed.2. Vendor Onboarding & Documentation:- Guide new vendors through onboarding including NDA signing, compliance checks, and quality assurance expectations.- Collect, verify and maintain credentials.- Ensure adherence to our confidentiality and delivery standards.3. Vendor Management & Scheduling:- Maintain a categorized vendor database based on service type, availability, time zone, certification, and performance.- Assist the Production Team in allocating the right resource for each project.- Communicate clearly with vendors regarding expectations, timelines, and deliverables.4. Quality Control & Performance Review:- Conduct initial quality checks of vendor submissions using internal QC checklists.- Rate and categorize vendors based on output quality, adherence to instructions, and client feedback.- Identify underperforming vendors and recommend further training or removal from the panel.5. Communication & Relationship Management:- Serve as a communication bridge between vendors, the production team, and occasionally with clients.- Respond to queries, resolve issues, and maintain long-term relationships with reliable vendors.- Monitor workload balance and help motivate vendors through timely payments, recognition, and consistent engagement.What We’re Looking For:- Excellent verbal and written communication skills (English is mandatory).- Strong organizational and follow-up skills.- Ability to work in a fast-paced, deadline-driven environment.- Basic familiarity with translation or transcription workflows is a plus.- Experience in coordination, freelance hiring, or project/vendor management is preferred.- Comfortable working in rotational shifts; availability during weekends as scheduled based on need.- Employment Type: Full-time | Remote (India) (ref:updazz.com)

Expected salary:

Location: Chennai, Tamil Nadu

Job date: Sun, 15 Jun 2025 07:23:15 GMT

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