Training Knowledge Specialist

Job title: Training Knowledge Specialist

Company: Commonwealth Superannuation Corporation


Job description: As the dedicated Training Knowledge Specialist, you will play a crucial role in providing accurate and timely technical support to our staff, while contributing to their ongoing technical development through coaching and training initiatives.You will be responsible for developing, scheduling and evaluating a range of formal technical training programs using contemporary methods. By working closely with subject matter experts and stakeholders, you will aim to understand and apply complex legislation and adjust training materials accordingly. Collaborating with the team and communicating clearly will help you in delivering complex training material in individual or group settings, fostering an inspiring learning environment.To be successful in the role, you will regularly review training material and technical content to ensure its effectiveness and relevance. This will help identify opportunities to improve and enhance support offerings to CSC and continue our approach to continuous improvement.Desired Skills and ExperienceWhat you’ll need to excel

• Australian Citizen or Permanent Residency
• Proven experience in developing and delivering technical training programs is essential
• Experience in superannuation, particularly within accumulation funds, is highly desirable
• Certificate IV in workplace training and assessment or ability to obtain this certification within 12 months, highly desired
• Demonstrated experience in coaching, mentoring and providing feedback
• A detail-oriented approach with the ability to review and improve training material consistently
• Proactive mindset to identify opportunities for improvement in technical support offerings
• Sound computer literacy, particularly in relation to Word, Excel and PowerPoint
• Experience in developing content for e-learning modules and preparing content for various platforms
• Excellent verbal and written communication skills

reflect the key sets of skills, knowledge, experience, and behaviours required to perform your role effectively. These are:

• Delivering results and meeting customer expectations
• Working with People
• Adapting and Responding to Change
• Deciding and Initiating Action
• Analysing
• Commercial and Strategic Thinking

What you’ll get in return

• Full time, permanent position
• Ability to work from home with flexible working arrangements
• Opportunity to showcase your creativity and develop e-learning materials for CSC
• Influence the learning capability across the business and be involved with the end to end learning experience of staff

What you will need to do nowYou will need to provide a current resume and a one page statement addressing your suitability to the position.For any queries relating to this role, please contact Tina at .Please note: Agency submissions will not be considered for this position.Applications close: 27 Feb 2025, 5:00 pmWhy CSC? – The drive to make a difference.With over $70B in funds under management, CSC has provided superannuation services to employees of the Australian Government and members of the Australian Defence Force for over 100 years. We are proud to serve those who serve Australia.Every day, CSC makes a real difference by guiding our customers to make the right choices, and to feel confident about their financial wellbeing. Through our world-leading investment strategies, we are always growing and improving. That means creating an environment where each and every one of us has the opportunity to strive together for excellence.More about CSC:Visit our to discover more about CSC, our core competencies and employee benefits:

Expected salary:

Location: Melbourne, VIC

Job date: Tue, 18 Feb 2025 04:42:11 GMT

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