Job title: Tier 2 Senior Triage – Domain Trainee – English – On Site Dublin
Company: Genpact
Job description: Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.Inviting applications for the role of Tier 2 Senior Triage – Domain Trainee – English – On Site Dublin
In this role, you will be providing Tier 2 support in Prod Ops teams involving Chats and Emails from customers / end users.
You will have hands on experience on bug triaging issues and may need to audit, analyze, guide and train the Tier 1 /Tier 2 associates as part of the role.Responsibilities
Qualifications we seek in you!
Minimum Qualifications / Skills
Preferred Qualifications/ Skills
What can we offer?
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a ‘starter kit,’ paying to apply, or purchasing equipment or training.
Expected salary:
Location: Dublin
Job date: Mon, 28 Apr 2025 06:01:24 GMT
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