Tenant Services Coordinator

Job title: Tenant Services Coordinator

Company: Randstad


Job description: Are you someone who enjoys delivering exceptional customer service and excels in administrative roles? We have an exciting opportunity for you to join the team of a dynamic commercial property management office!We’re seeking a highly client-focused professional who is friendly, efficient, and thrives in a busy environment . In this role, you’ll handle tenant inquiries and play a crucial part in maintaining property management systems, including entering work orders, managing monthly tenant billables, and overseeing purchase orders and work permits. Administrative tasks such as coordinating events, maintaining calendars, and assisting with new tenant welcome packages will also be part of your daily responsibilities.If you’re passionate about customer service and ready to grow in a supportive environment, apply now!Advantages

• TTC Accessible, Parking Available – downtown Toronto
• Monday-Friday 8:30am-5:00pm in-office
• Great work culture and work with professionals

Responsibilities
Coordination + Administration

• Administrative duties such as maintenance of information into property management systems e.g. Yardi), inputting work orders (AngusAnywhere), managing monthly tenant billables, purchase orders, work permits, and other related job functions
• Assisting with coordination and execution of events
• Maintaining event calendars, assisting with coordinating new tenant welcome package, and various ad-hoc projects
• Assisting with Tenant Satisfaction Surveys and summaries
• Ensure proper file management and archive of files
• Responsibility for ongoing management of the management office (supplies, copiers, courier, and associated budgets)

Communication + Customer Service

• Develop and maintain an effective line of communication with staff, tenants and contractors; coordinate with site staff and liaise with various internal teams to provide support as required
• Answer all incoming telephone calls and email inquiries
• Managing the communication and execution of tenant Advisory Notices

Qualifications

• 2+ years of customer service experience
• 2 + years of administrative experience
• Passionate about customer service and always looking for ways to go above and beyond
• Nimble + adaptable with strong organizational skills
• Excellent problem-solving skills and able to navigate complex situations
• Interested in property management
• Proficient with Microsoft Office
• A high level of professionalism as this role works with professional tenants
• Collaborative nature with strong communication skills
• Post-secondary education

Summary
If you meet all or most of the above-listed criteria, register for a Randstad account online if you have not yet registered, and please apply directly online. We appreciate all applicants and those interested in this opportunity, however only those with relevant experience will be considered.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Expected salary: $25 per hour

Location: Toronto, ON

Job date: Thu, 13 Mar 2025 05:30:08 GMT

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