Technical Specialist – Case Management and ERP – Senior

Job title: Technical Specialist – Case Management and ERP – Senior

Company: isgSearch


Job description: Our client has a 6 month, hybrid (3 days per month, downtown Toronto office), for someone who can do the following…Must Haves:3+ years experience:: CRM tools AND rules engines experience with 1 or more of the following:OBIEE/Siebel CRM

• Salesforce
• OAC/OAS (Oracle Analytics Cloud/Server)

3+ years experience developing and maintaining paper and digital marketing campaigns and segmentation criteriaThis requisition requests approval to procure for a Senior Specialist, Technical (Technical Specialist lll) contingent resource for six (6) months. This resource will:– Develop correspondence marketing campaigns to support the implementation of new screening programs.– Update segmentation criteria for existing screening campaigns to support program enhancements and policy updatesMust haves:· Experience developing and maintaining paper and digital marketing campaigns and segmentation criteria· Experience working with CRM tools and rules enginesResponsibilities:Provides subject matter expertise and hands-on engagement for all relevant systems including identifying and creating technical solutions design, development, and deployment for specified technology.Creates segmentation models, designs, and builds marketing campaigns.Refines and clarifies designs during campaign development and implementation. Code and unit test code, provide subject matter expertise in supporting System Integration Testing and User Acceptance Testing.Supports deployment in production. Conduct root cause analysis of production issues.Desired Skills:Experience with Oracle Business Intelligence Enterprise Edition (OBIEE) marketing segmentation and Siebel CRM strongly preferredExperience in creating and documenting the technical design, development and delivery of specified technology solutions including: reports, interfaces, conversions, extensions and customizationsDemonstrated experience in the creation and update of technical design specifications to satisfy project requirementsExperience developing or customizing reports, interfaces, customizations, workflows and proceduresExperience developing integrated test scenarios, identifying test data, executing test scenarios as part of system integration testing (COTS and custom), troubleshooting and resolving issues identified and documenting test results.Proficient in analyzing and designing changes to existing segmentation campaignsComplete knowledge of SDLC methodologiesProficient in RDBMS (Relational Database Management System) design conceptsRequired Skills:· Experience developing and maintaining paper and digital marketing campaigns and segmentation criteria.· Experience supporting deployment in production, including root cause analysis of production issues.

Expected salary:

Location: Toronto, ON

Job date: Wed, 04 Jun 2025 04:50:52 GMT

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