Technical Manager/Sr. Technical Manager-Servicenow

Job title: Technical Manager/Sr. Technical Manager-Servicenow

Company: Leading-Biotechnology-Company


Job description: About Leading-Biotechnology-CompanyANSR, a market leader in enabling organizations to build, manage and scale global teams, is partnering with a renowned biotechnology company who is redefining the future of human health by providing solutions to some of the most complex problems in the healthcare industry. They are committed to making precision medicine accessible and carries out their business operations in an environmentally sustainable way.Now is your opportunity to join their innovative team in Bengaluru, India. For over 20 years now, companies cutting across size, industry and markets have relied on ANSR’s expertise to successfully build global business and technology teams. We can help you land a rewarding career in this dynamic industry.If you are eager to contribute to a company with strong values, a supportive environment and where you get opportunities to work on challenging projects that uses cutting-edge technology to improve millions of lives, this is your chance to join a truly remarkable team. Apply today!Job DescriptionPosition Summary:Illumina is seeking a highly motivated and team-oriented Senior Staff ServiceNow Lead Developer / Administrator specializing in multiple ServiceNow applications such as ITSM, ITAM, SAM, HR and WSD. In this role, you will be a key member of an Agile Scrum development team. You will need strong analytical and problem-solving skills to lead a ServiceNow development team.Responsibilities:

• Provide technical leadership in planning, staffing, and delivering ServiceNow projects.
• Monitor and fine-tune applications to ensure security, scalability, and maintainability.
• Ensure the creation and maintenance of technical documentation and diagrams.
• Lead and mentor a team of ServiceNow developers and QA resources, providing guidance and support to ensure successful delivery.
• Own the design and development process, including coding, testing, and debugging applications.
• Perform code and configuration reviews to ensure alignment with best practices, health scans, and recommendations.
• Develop advanced configurations of ServiceNow components such as workflows, audits, business rules, and catalog items to support business needs.
• Collaborate with internal customers to understand and anticipate their business needs and determine their priorities within the context of the overall enterprise strategy
• Drive a culture of quality service and security by design, recommending and implementing procedures to enforce security and regulatory compliance.
• Proactively develop and maintain technical knowledge in specialized areas, staying up-to date on current trends and best practices.
• Perform assessments with Configuration and IT Services teams and work closely with vendor teams to ensure best practices and new capabilities are understood and deployed.

Requirements:

• At least 12 years of IT development experience, with a minimum of 8 years in ServiceNow, including extensive experience in leading the development of one or more of the following ServiceNow applications:
• ITSM, ITAM, HR, and WSD. Expertise in ServiceNow scripting, including JavaScript, AngularJS, Bootstrap, and Jelly Script.
• Proficiency in web technologies such as Web Services, XML, HTML, CSS, and HTTP. Experience using enterprise tools such as Visio or Lucidchart, Teams, Confluence, and Jira. Experience with ServiceNows Common Services Data Model (CSDM).
• Experience working in a regulated environment within a global company (preferred).
• Exceptional knowledge of ITIL processes or ServiceNow Admin / CMDB certifications (preferred).

Education:

• Bachelor of Science in Computer Science, Business, or related field preferred or equivalent work

Expected salary:

Location: Bangalore, Karnataka

Job date: Wed, 04 Dec 2024 08:24:17 GMT

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