Technical Investigator, Behavior Integrity Operations

Job title: Technical Investigator, Behavior Integrity Operations

Company: Meta


Job description: Every day, people engage Meta’s Family of Apps to connect with friends and family, discover what’s going on in the world, interact with businesses, find potential customers, and build community. Meta’s Problem Integrity Operations (PIO) team exists to help them. PIO teams drive the operational protocols to scale our enforcement of the community standards to our community of three billion+ people. The team owns the operational health and design of key workflows and metrics and identifies and drives improvements in those aligned to core metrics. Team members are subject matter experts in the abuse areas they support and leverage this to maintain an overall picture of the roadmap for the abuse area. Each problem focused team drives these efforts in service of our overall Integrity objectives in close partnership with a large cross functional team. On these teams, you will have the opportunity to directly protect the safety of the Facebook community by leading a team responsible for building protocol, strategies and operations to reduce the prevalence of harmful content and users on our platforms. The Behavior Integrity Operations Team within PIO focuses specifically on minimizing bad experiences for users and harm to society due to spam, engagement abuse, inauthentic behavior, and other deceitful actions carried out by bad actors. We strive to protect legitimacy and build a respectful community by surfacing user insights, scaling workflows, and operationalizing measurement, detection, and enforcement. As a Technical Investigator, you will conduct technical network investigations to identify, mitigate, and prevent behavioral harm. You will investigate holistic networks of abuse to understand and deter adversaries, and then scale solutions that precisely mitigate harm and earn trust with our audiences. You will have the opportunity to influence operations, product, and policy decisions using data-driven insights, develop investment strategies to optimize outcomes, and scale solutions to protect Meta users from harm.Technical Investigator, Behavior Integrity Operations ResponsibilitiesApply quantitative skills and incorporate qualitative insights to inform and influence strategy for Integrity OperationsInvestigate complex cases to understand in granular detail how abuse is occurring and attribute the person(s) responsible. Identify and implement appropriate online enforcement strategies to mitigate harm both in the current case and from similar forward-looking abusePartner with Product, Engineering, Data Science and Data Engineering Teams to lead or support thorough investigations and Root Cause Analyses to identify community harm trends, build scalable solutions and have direct impact on user harmContribute to large scale strategic projects as well as solve ongoing integrity problems at scaleTake a leadership role in suggesting, prototyping, and teaching novel investigative techniquesIdentify opportunities to build automation solutions to make Ops processes more efficientMinimum Qualifications5+ years of work experience in an analytics role involving strategy, problem solving, and/or technical systemsExperience using analytics to break down ambiguous, complex problems using data, and drawing actionable insightsExperience working in a fast-paced, rapidly-changing environment, while managing multiple priorities and stakeholdersExperience solving complex problems and autonomously operating in ambiguityProficiency with data querying languages (e.g. SQL), scripting languages (e.g. Python), and/or statistical/mathematical software (e.g. R)Experience explaining technical concepts and analysis implications clearly to varied audiences, translating business objectives into actionable analyses, and presenting complex insights to executive stakeholdersPreferred QualificationsExperience working in an online operations or trust & safety organizationAdvanced degree with a quantitative focus (Computer Science, Statistics, Finance, Information Systems, Applied Economics or similar technical field) or equivalent practical experienceExperience presenting complex data insights to executive stakeholdersAbout MetaMeta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.Equal Employment OpportunityMeta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice .Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the .Apply for this jobTake the first step toward a rewarding career at Meta.APPLY NOWFind your roleExplore jobs that match your skills and experience. Search by technology, team or location to find an opening that’s right for you.CareersFollow usCareer programsTeamsWorking at MetaMy accountAbout usEqual Employment OpportunityMeta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice .Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need assistance or an accommodation due to a disability, fill out the

Expected salary:

Location: Dublin

Job date: Wed, 30 Apr 2025 03:34:30 GMT

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