Team Member, Meter Reading/Data Collection

Job title: Team Member, Meter Reading/Data Collection

Company: ESB


Job description: Position DescriptionThe primary role will involve supporting the Team Leader of Data Collection in various operational tasks within the section. In addition, there will be an opportunity to work closely with associated areas within ESB Networks such as Retail Market Services (RMS), Database, Meter Registration Service Operator (MRSO), Smart Metering and Revenue Protection. This role would suit an ambitious self-starter, interested in working in Wilton, Cork and intent on developing a career within ESB Networks.Key Responsibilities

• Working as part of a highly motivated multi-functional team to ensure the integrity of data in our database
• Managing Contractor meter reading activities on a day-to-day basis
• Validating Meter readings received in a timely fashion to support billing deadline with the Marketplace.
• Engage with Suppliers, customers and support contractors to reduce sites with a Long term no access across meter points.
• Resolve customer queries and complaints in line with our customer charter.
• Facilitate and support others in achievement of team goals and contribute positively to the development of the team and self.
• Liaising closely with other business functions within Retail Market Services and ESB Networks
• Work in accordance with agreed guidelines, policies and procedures.
• Demonstrate flexibility and adaptability to change.
• The successful candidate will be involved with all aspects of the above work.

Experience and QualificationsEssential

• Either a Third level qualification or equivalent work experience is essential
• Excellent IT skills – Microsoft Word, Excel,
• Excellent communication skills and an ability to work effectively in a team
• Attention to detail is critical

Desirable

• SAP ISU

LocationWilton, CorkESB is committed to smart working – combining digital tools with a culture of trust and empowerment to enable flexible ways of working. The successful candidate may work flexibly within their jurisdiction with attendance at the workplace for in-person collaboration on at least one anchor day per week. All smart working arrangements are subject to manager approval and ongoing review, based on the operational requirements of the role, the team, and the individual.GeneralIt is not anticipated that a staff member still on probation will not eligible to apply for a vacancy.Typically, an individual must have completed their probation and should have at least two years’ experience in their current role before being eligible to apply for a promotion.Reporting toMeter Reading Team LeaderWhy Work with Us?Opportunity to lead Ireland’s transition to net zero carbon futureCareer development through mentoring and trainingCorporate Social Responsibility OpportunitiesSports and Social ClubsNetworking opportunitiesCredit UnionGenerous PensionAccess to staff well-being programmesGenerous parental leave entitlementsStrong values-based and inclusive cultureStrong commitment to diversity, equity and inclusionGreat team environment working to our Core Values: Courageous, Caring, Driven and TrustedSalary€32,000 to €38,000Closing date12th June 2025Your application will be held in reserve for 6 months should you be suitable for the role.Diversity, Equity and Inclusion StatementESB is committed to being an equal opportunities employer. We welcome applications from all sections of society and ensure that no one is discriminated against on the grounds of race, religion or belief, ethnicity or nationality, disability, age, citizenship, marital status, domestic or civil partnership status, sexual orientation or gender identity, or any other basis as protected by law.Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, recruitment@esb.ie.About ESBJoin us in our mission to achieve a net-zero electricity system by 2040. ESB is Ireland’s leading energy utility, with activities spanning electricity generation, transmission and distribution, energy supply, energy services and international consultancy. Operating in Ireland, Northern Ireland and Great Britain, we invest over €1 billion each year to deliver a new energy future based on reliable, affordable zero-carbon electricity.

Expected salary: €32000 – 38000 per year

Location: United Kingdom

Job date: Fri, 30 May 2025 06:20:43 GMT

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