Team Lead – OTC (Invoicing)

Job title: Team Lead – OTC (Invoicing)

Company:


Job description: Billing Operations: Lead a team of Billing Specialists to ensure high-quality, efficient, and effective billing operations. Oversee day-to-day billing duties, including monitoring billing exceptions, resolving billing issues, reissuing invoices as required, and ensuring alignment with policies. Coordinate within or external departments to resolve invoicing issues requiring conflict resolution skills. Ensure accurate preparation of required adjustments (credit notes/debit notes) in accordance with relevant policies and approvals. Serve as the subject matter expert for billing operations. Ensure quality in terms of accuracy and completeness of billing transactions. Process billing transactions within agreed timelines in accordance with SLAs. Manage and monitor the billing process, providing accurate and timely management information and reconciliations as required. Month-End Close: Oversee and ensure effective execution of month-end close for timely completion of closing and reporting. Reporting Requirements: Prepare reports and assist with any data entry related to billing when required. Manage and lead the timely and accurate preparation of billing reports on weekly, monthly, quarterly, and yearly bases. Ensure the accuracy of sales revenue accounting in accordance with corporate revenue recognition policies. Project Management and Continuous Improvement: Drive optimization and enhancement of billing processes. Collaborate with teams to standardize and automate billing processes. Implement and improve procedures to enhance operational efficiency and accuracy. Conduct root cause analysis on billing-related matters and work on process improvements.

Expected salary:

Location: Petaling Jaya, Selangor

Job date: Fri, 17 Jan 2025 23:32:29 GMT

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