Team Lead – Carrier Relationship Management

Job title: Team Lead – Carrier Relationship Management

Company: Endress+Hauser


Job description: At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our 17,000 employees shape the future of process automation. From creating new technology as a team to collaborating to build reliable solutions, we foster relationships that help everyone thrive. Being family-owned means we look beyond short-term moves, focusing instead on a forward-thinking vision for our people, our clients, and the world at large.What is the role about?The Global Logistics Operations Center (G-LOC) is a dynamic and innovative and striving to deliver world-class supply chain solutions to our customers.
As we continue to grow and optimize our global logistics operations, we are looking for a highly motivated and experienced Carrier Relationship Manager to help manage, nurture, and strengthen relationships with our network of carriers across multiple transportation modes.
The Carrier Relationship Manager will be responsible for overseeing the company’s relationships with carriers and transportation service providers, ensuring that they meet the company’s needs and deliver high-quality services. This role will focus on building and maintaining strong partnerships, negotiating contracts, and continuously evaluating carrier performance to ensure the success of our global logistics operations. The ideal candidate will have deep knowledge of carrier operations, negotiation skills, and the ability to manage multiple carrier relationships effectively.Which tasks will you perform?As our Carrier Relationship Management Team Lead, you will:

• Supervise a team of people in the organization and delivery of their daily tasks
• Manage a shift system to monitor all Regional and Country Hub requirements ensuring shifts are resourced appropriately and considering all global and local work environments, to deliver service excellence for all E+H PC’s and SC’s worldwide.
• Participate in the recruitment of new team members and support the development of a team of people with a passion for excellence and pride in delivering an exceptional service
• Design and implement a training and induction process to support new and experienced team members in upskilling and continuous knowledge development
• Embrace and promote the use of the Learning platform, encouraging team members to take every opportunity to support their own development.
• Provide constructive and timely performance evaluations, supporting team members to develop and grow through the provision of regular feedback and identifying areas for development

What do we expect from you?You bring:

• A degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• Previous experience in managing carrier relationships for global logistics operations is highly desirable.
• Certifications: APICS, CSCMP, or other logistics and supply chain certifications are a plus.
• Experience in supervising a team.
• Strong problem-solving skills
• Excellent documentation skills for example of PM documentation and Processes for supporting know-how transfer
• Fluent spoken and written knowledge of English, with additional languages an advantage.
• Great communicator and facilitator comfortable working across organizational boundaries and managing internal and external stakeholders.
• Experience working in multi-cultural, globally dispersed teams and working in a matrix organization
• Ability to travel globally when required up to 20-40% if required

What can you expect from us?At Endress+Hauser Ireland, we offer:

• We prioritize Employee Well-Being by offering a comprehensive company pension scheme and access to health offers that support our employees’ overall wellness.
• A supportive, family-owned company with a strong emphasis on sustainability and long-term commitment.
• Ongoing professional development through various training programs, knowledge sharing, and e-learning.
• A friendly and inclusive culture that promotes well-being and teamwork.

How do you apply?To apply, please upload your documents to our career page. Due to data privacy considerations, applications sent by email cannot be accepted.
We ask agencies and HR service providers to refrain from submitting unsolicited profiles. We do not engage with external service providers for this role.

Expected salary:

Location: Ireland

Job date: Sun, 04 May 2025 01:23:09 GMT

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