Team Lead (Australian Mortgage)

Job title: Team Lead (Australian Mortgage)

Company:


Job description: Position: Loan Processing Supervisor Salary: Php50,000 – Php60,000 About the Role: Join us as the Loan Processing Supervisor and play a key role in driving success within our loan processing team. This is a fantastic opportunity for a dynamic leader with a deep understanding of the Australian lending landscape to support, guide, and develop a high-performing team while ensuring top-notch service delivery and compliance with industry standards. Your impact will directly support the company’s objectives and customer satisfaction, setting the stage for career growth within a collaborative and supportive environment. Your Key Responsibilities Will Include: Lead & Manage : Oversee workflow, SLA management, and serve as the go-to contact for escalations, ensuring efficient and seamless loan processing. Team Support & Development : Act as the first point of contact for team queries on loan applications, broker accreditations, and valuations. Partner with the Team Leader to identify training needs and development opportunities. Performance Reporting : Regularly report to the Team Leader on team and individual achievements, challenges, and areas for improvement. Operational Excellence : Drive the processing of mortgage loan applications from submission to settlement, ensuring compliance with company policies and industry regulations. Client & Stakeholder Coordination : Collaborate with brokers, loan officers, underwriters, and other stakeholders to ensure accurate documentation and resolve outstanding issues. Compliance & Quality Control : Ensure adherence to best practices, disclosure requirements, and compliance standards, managing any breaches proactively. As a pivotal part of the team, you’ll also have flexibility to take on additional tasks aligned with your interests and skills, making this a role full of potential for growth. What You’ll Need to Succeed Leadership Skills : Proven ability to lead and inspire a team to meet and exceed performance goals. Australian Lending Expertise : In-depth understanding of Australian lending best practices, including residential, SMSF, and commercial applications. Detail-Oriented : A knack for precision in high-volume, complex environments. Communication Skills : Strong verbal and written skills to clearly engage with team members and stakeholders. Multitasking & Organization : Exceptional organizational skills to prioritize tasks and meet deadlines. Core Responsibilities Complete at least 20 CPD points per year to stay up to date on industry standards. Foster team development by ensuring all members are trained on company policies to avoid compliance breaches. Monitor, review, and process mortgage loan applications, ensuring accuracy and alignment with regulatory guidelines. Collaborate on property valuations, discharge reporting, and client inquiries. Maintain meticulous records, adhere to data privacy regulations, and deliver outstanding customer service throughout the application process. Qualifications Minimum 2 years of experience in Australian mortgage brokerage or loan processing. Proficiency in mortgage processing software (Apply Online, Core Logic, Equifax) and Microsoft Office. Thorough knowledge of mortgage lending regulations and industry guidelines. What We Offer: Dayshift with Sat-Sun off – more time to spend with the family Leave accrual upon hiring HMO for principal + 1 dependent Specific client-initiated benefits Company-wide engagement activities A company that values its employees Career planning and development opportunities

Expected salary:

Location: Taguig City, Metro Manila

Job date: Fri, 15 Nov 2024 23:43:35 GMT

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