Job title: Street Level Supervisor
Company: The Mustard Seed
Job description: Description :Are able to lead and motivate a team to create a positive and safe environment? Do you have an understanding and supporting the needs of vulnerable population? The Mustard Seed is seeking a Street Level Supervisor in Kamloops.The Street Level Supervisor will work closely with community members, other staff and community partners at the outdoor gathering space located downtown. In this position, the Street Level Supervisor is responsible for building healthy relationships, creating a safe space and assisting the vulnerable population in their life journey.Employment Type: Fixed Term (April 1, 2025 to September 2025)
Schedule: Tuesday to Sunday from 8:30 a.m. to 4:30 p.m.
Salary Range: $60,000.00 to 65,000.00 per year
Reporting to: Director of Programs
City: Kamloops
Number of Positions to Fill: 1
RFR #: 1289MAJOR DUTIES AND RESPONSIBILITIES:
- Facilitate the start-up of the Gathering Place by ensuring the proper facilities, procedures, and staff are in place
- Recruit, train, and support the Gathering Place staff to ensure services are delivered in a respectful and safe environment while enforcing the space’s expected code of conduct
- Engage with other Mustard Seed teams, the City of Kamloops, partners, vendors, and other stakeholders to identify and address community needs or concerns
- Manage schedules for Gathering Place staff to ensure all shifts are adequately covered and approve timesheets
- Demonstrate empathy and deep respect for community members, team members, volunteers and community partners
- Assist and advocate for community members on their personal goals by collaborating with community partners and other Mustard Seed programs
- Manage conflict and provide crisis intervention as required
- Support and work alongside volunteers, act as a positive Mustard Seed ambassador
- Complete daily reports—ensure delivery of incident reports and collected data. Maintain specific records, stats and incident reports
- Participate in briefings and de-briefings with both staff and volunteer groups when necessary
MINIMUM QUALIFICATIONS AND SKILLS
- 2 years experience working with marginalized individuals, ideally with at least 1 year in a leadership role
- Diploma and/or certificate in human services, social work or relevant fields is an asset
- Demonstrated passion to be involved in ending poverty in British Columbia is essential
- Experience working with individuals with substance abuse issues and mental illness is an asset
- Good knowledge of local First Nations culture is considered an asset
- Ability to be a proactive self-starter and adapt within a fast-paced environment
- Strong organizational skills to prioritize tasks
- Strong communication (written and verbal) and conflict resolution skills
- Integrity, discretion and discretion for managing confidential matters
- Valid Standard First Aid, Non-Violent Crisis Intervention (NVCI), Food Safety Certification, and any other relevant training is strongly desired
- Personal vehicle and $2 million liability insurance required
WORKING CONDITIONS
- The position will require ongoing compassionate care, frequent manual labor, conflict resolution, de-escalation and organizational ability while working directly with a vulnerable population
This position is often fast paced and requires moderate to significant mental effort to analyze information and problem solve * Moderate physical effort (standing, walking, sitting, lifting) and staff will be stationed outdoors for the entirety of the shift
- Employees are to be aware that many of our clients may experience difficulties or impairment at times, which could result in them uttering threats, discriminatory statements, and other insults at your person. This may be in a raised voice, or in seeing unpredictable behaviour up to and including the possibility of them becoming aggressive
- Training on how to respond is provided, but this is to be considered typical working conditions. Many of our clients are unaware of the impact of these comments
ADDITIONAL REQUIREMENTS
- An Employment Background Check is required for all positions at The Mustard Seed
- As The Mustard Seed is a Christian ministry, we require our employees to agree to respect and not detract from The Mustard Seed’s Employment Values during their employment at The Mustard Seed.
- Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer
- Please submit your cover letter along with your resume.
This position requires the use of your personal vehicle for company use. The candidate must have a valid driver’s licence, maintain $2M Vehicle Liability Insurance on the personal vehicle being used, and will need to consent to a driver’s abstract request.NOTE
- Your privacy is important to us. The information we collect is used solely for consideration for employment.
- We thank all candidates for their interest, however, only those candidates selected for an interview will be contacted. The Mustard Seed reserves the right to amend job advertisements. No phone calls please.
- Please visit our
page to see more job opportunities.
Expected salary: $60000 per year
Location: Kamloops, BC
Job date: Thu, 20 Mar 2025 04:09:26 GMT
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