Stakeholder Engagement Manager, ED

Job title: Stakeholder Engagement Manager, ED

Company: National Grid


Job description: We’re looking for a passionate Stakeholder Engagement Manager, ED to join the Corporate Affairs team who are responsible for protecting, preserving, and enhancing the reputation of the National Grid. Whilst a group function, Electricity Distribution Corporate Affairs (EDCA) act as a dedicated support service to the Electricity Distribution Business (NGED), serving 20m customers across the Midlands, Southwest and Wales.The Stakeholder Engagement team is accountable for all of the company’s engagement activities, ensuring stakeholders, customer groups, and other interested parties are informed and engaged in National Grid’s business activities. The team are accountable for ensuring a robust engagement strategy that satisfies the regulator’s requirements for ongoing stakeholder engagement and will take the lead on the design and delivery of the company’s ED3 customer and stakeholder engagement programme – the largest ever engagement exercise the company will have ever undertaken that will be critical to securing a multi £bn investment plan for the future.This role can be based out of our Castle Donnington, Bristol, Warwick or Strand offices and we’d hope to see you at least two days per week but you’re welcome to be in the office more often if that would work best for you. We’re happy to discuss any additional flexibility in working patterns or requirements that you feel could help to make this job work for you!What You’ll Do

• Provide strategic guidance as a business partner to key departments within NGED, such as Customer Excellence, DSO, and Regulation, advising on effective stakeholder engagement approaches to achieve business objectives.
• Take a leading role in reporting stakeholder engagement activities to Ofgem and other relevant bodies, positioning NGED as a leader in stakeholder engagement and maximizing incentives for engagement.
• Design and execute an industry-leading stakeholder engagement campaign for the company’s price reviews, ensuring that customer and stakeholder insights are gathered and utilized to support a robust business plan that secures regulatory support.
• Define the strategic direction of NGED’s stakeholder engagement efforts and drive its evolution to become a thought leader in the field, staying ahead of industry trends and best practices.
• Develop and implement comprehensive stakeholder engagement strategies that provide valuable insights and support NGED in building a long-term perspective on when and how to engage and invest in stakeholder relationships.
• Collaborate closely with teams across the ED business to ensure alignment in stakeholder messaging and create a clear and consistent narrative for NGED, enhancing the overall stakeholder experience.
• Monitor and evaluate stakeholder satisfaction and engagement levels, aiming to develop industry-leading standards in stakeholder engagement and continuously improve NGED’s approach.

What You’ll Have

• Strong understanding of regional stakeholder networks within the NGED operational area.
• Demonstrable experience delivering high quality and effective stakeholder engagement activities.
• Understanding of regulated industry or infrastructure, as well as the important relationship between industry, regulators, government, and other stakeholders.
• Ability to build strong and effective networks, influencing and negotiation at the highest level internally and externally.
• Experience designing and delivering stakeholder campaigns and public consultations, gathering insights and using them to shape company strategy.
• Experience in using different communications channels and tactics to achieve positive outcomes.
• Strong track record of successfully communicating complex policy solutions in a clear and concise manner to multiple audiences.
• Experience of working with and influencing key internal stakeholders in a large, complex organisations, working in a collaborative manner to reach shared objectives.
• Able to prioritise and manage competing issues, working with and through others – maintaining high and consistent standards and alignment, working at pace and with minimal guidance.
• Ability to communicate to a high level, highly articulate and a determined and proactive leader and influencer. High quality, clear and concise written communications.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification. At National Grid, we are committed to building a diverse, inclusive, and authentic workplace for everyone. So, if you’re excited about this role but your experience or qualifications don’t match the job description exactly, we encourage you to apply anyway. You might just be the right person for our growing business in this role or another one.What You’ll GetUp to £67,000 dependent on experience.Plus:

• Up to 15% Annual Bonus (based on personal and company performance)
• 28 days annual leave, plus eight statutory days in addition
• The option to buy additional or sell holiday days every year.
• A generous contributory pension scheme – we will double match your contribution to a maximum company contribution of 12%
• Financial support to help cover the cost of professional membership subscriptions.
• Life Insurance 10 x base salary.
• Family care benefits including a back-up care service for when your usual care arrangements fall through (six paid days each year as standard with the option to purchase further days).
• Access to apps which support health, fitness, and wellbeing.

Further InformationThis is a hybrid working role from our Castle Donnington, Bristol, Warwick or Strand office with circa 2 days in the office. The closing date for this vacancy is Midnight 18th Nov 24, with interviews due to take place w/c 25th Nov 25 onwards. We encourage candidates to submit their applications as early as possible and not to wait until the published closing date. National Grid’s recruitment periods can and may vary. We reserve the right to remove this advert or close it to further applications at any point during the recruitment process.About usEvery day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our businessAt National Grid, we work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.Our goal is to drive, develop and operate our business in a way that results in a more inclusive culture. All employment is decided on the basis of qualifications, the innovation from diverse teams & perspectives and business need. We are committed to building a workforce so we can represent the communities we serve and have a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.#LI-RB2#LI-hybrid

Expected salary:

Location: Castle Donington, Leicestershire

Job date: Wed, 06 Nov 2024 01:06:14 GMT

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