Specialist, Controls and Governance

Job title: Specialist, Controls and Governance

Company: Manulife


Job description: Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.Why choose Manulife?

• Competitive Salary packages and performance bonuses
• Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)
• Retirement savings benefit
• Rewarding culture that values wellness and well-being
• Global network of industry experts
• Extensive training resources

Roles and Responsibilities:

• Responsible for the completion of team’s daily business deliverables and adherence to agreed Service Level Agreement and Schedule of Services.
• Review Cash and Position exceptions as part of the Recon Governance model.
• Diligently work with Investment Operations and other internal/external teams on process and production updates and issues relevant to completion of tasks at hand.
• Deliver simple data-structured metrics and reporting dashboards.
• Recommend and initiate operational initiatives, procedures, controls etc.
• Actively participate on tactical solutions/initiatives.
• Assist on strategic initiatives (data gathering and other exercises necessary as a pre-requisite).
• Aid in the successful delivery of compliance, audit, and regulatory facilitated requirements.
• Participate in a regular program of industry-specific training and interdepartmental cross-training to ensure continuity of service and capability development.
• Remain updated with relevant industry development and market-specific best practices.
• Timely submission of daily KPI/daily metrices.

Qualifications:

• Bachelor’s degree in business administration, Accounting, Finance, Economics or any related course.
• With at least three years related work experience.
• CISI certifications, CPA/CFA designation is an advantage.
• Project Management and Operational Excellence training / certification such as PMO, Agile – SCRUM, Six Sigma an advantage.
• Operational experience in functions related to Investments / Market Operations such as reconciliations, asset servicing, settlements, onboarding, static.
• At least intermediate knowledge on different investment products required.
• Intermediate to Advanced MS Office skills
• Robotics, VBA, PowerBI, PowerApps, Machine Learning experience an advantage.
• Knowledge in third party data platforms eg.. OMGEO, Bloomberg an advantage

Applicants should be willing to work on night / roving shifts per business need.Applicants should be willing to work onsite following the hybrid model with 3x Work OnsiteRequired Competencies:

• Basic knowledge of related disciplines and be able to assist team members with less experience.
• Keen attention to details and with a strong analytical ability and capability to resolve complex problems and takes perspectives on existing solutions.
• Strong verbal and written communication and interpersonal skills.
• Flexible and agile – quick to pick-up on tight deadlines and changes in requirements.
• Good Risk and Controls acumen – attention to quality, able to perform investigation and root cause analysis on operational incidents and assist with internal and external audit and key controls activities.
• Can lead projects or project steps within a broader project, contributes to process improvements.
• Ability to perform quality check / controls.
• Client focused and ability to work on prioritizing responsibilities.
• Highly trainable and ability to work independently with minimal guidance and supervision.

Let’s make every day better together. Learn about our opportunities at JOBS.MANULIFE.COMAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Working Arrangement Hybrid

Expected salary:

Location: Manila City, Metro Manila

Job date: Wed, 12 Mar 2025 01:56:21 GMT

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