Specialist Business Development

Job title: Specialist Business Development

Company: University of Ottawa


Job description: Follow us onJob Type: EmployeeDuration in Months (for fixed-term jobs): 36Job Family: Event Management# of Open Positions: 1Faculty/Service – Department: Student Affairs, Client Relations, Reservations & Conventions, Business Development and PartnershipsCampus: Main CampusUnion Affiliation: SSUODate Posted: March 13, 2025Applications must be received BEFORE: March 24, 2025Hours per week: 35Salary Grade: SSUO Grade 09Salary Range: $69,478.00 – $87,764.00About Student Affairs:Student Affairs is at the very heart of the student experience at the University of Ottawa. We recruit the very best future students, support them throughout their university years and leave them well-prepared for fulfilling careers and future studies. Our team of more than 600 dedicated staff provides the services that keep students happy, well and thriving as they pursue their ambitions. We help them apply and enrol for courses, we oversee 11 residences and an award-winning Dining Hall, we organize fun events, we provide extensive recreation program opportunities and varsity sports activities, we run an innovative career development and experiential learning program and much more!There’s nothing more rewarding than helping future generations reach their full potential at a world-class university. With our wide variety of career opportunities and professional development pathways, we’re sure that you’ll enjoy the experience as much as our students do.Position purpose:
Oversees summer hoteling assignments, promotes and sells uOttawa facilities, and contributes to sales and marketing strategies to maximize service excellence, university reputation, and revenue generation from the sale of facility rentals and services.In this role, your responsibilities will include:Promote and sell uOttawa facilities (space rental, hoteling, sporting venues, etc.) to secure business from prospective & existing clients through e-mails, cold calls, site visits and inbound inquiries. Represent and participate in memberships for the institution in a professional, informed and consistent manner at both internal and external events, on a local and regional level.Contribute to an annual sales and marketing strategic plan for all target markets by finding leads to generate revenues for the sector.Responsible for all activities related to the administration, processing and contracts of clients. Analyze existing contact base within specific organizations. Negotiate contracts, ensure proper file transfer, perform various check points with agents and key personnel/suppliers to guarantee client contract is respected and follow up on payments.Attend and participate in trade shows, sales blitz, networking and other related events to gather new business and promote summer hoteling and other services such as catering and dining hall. Keep current on industry and sales market trends and updates team accordingly.Manage the summer period hoteling assignments for groups based on available inventory and client requirements, update reservations systems with details, communicate details between various departments (client services, dining hall, catering).Respond to requests for information, contracts and/or initial quotes in order to confirm contracts. When required, assist various teams during peak periods and act as a resource for other team members to maximize the operational process and maintain service levels.Maintain a client database and engage in long-term relationships with new and existing customers to grow and nurture business relations that ensure recurring business.Implement communication and business development strategies to engage with old and new audiences.What you will bring:Knowledge of business development, sales, marketing and account management principles normally acquired through post-secondary degree in a related discipline (sales, hotel management, tourism) or an equivalent combination of education and work experience in hotel and/or event industry.3 years of demonstrated experience in a similar role.Bilingualism- French and English (spoken and written).Experience using reservation system tools and proficient in Microsoft Office Suite including (Word, Excel, PowerPoint, and Outlook) and Customer Relationship Management software)Ability to work effectively under pressure in a team environment where priorities change often.Experience organizing and prioritizing work in relation to tight deadlines.Strong analytical skills and experience in conducting market research, planning and reportingStrong communication, negotiation, and problem-solving skills.Excellent interpersonal and customer service skills, enthusiastic, proactive, and motivated in following up with clients.Ability to be thorough, accurate, and have a high level of attention to detail.Superior communications skills, verbally and in writing. Ease at public speaking and ability to present in both official languages.Availability to work outside of normal business hours including evenings, nights and weekends.Availability to travel to attend trade shows and conferences.Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa:Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact hrtalentmanagement@uottawa.ca to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click to find out more.If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.

Expected salary: $69478 – 87764 per year

Location: Canada

Job date: Sat, 15 Mar 2025 00:54:39 GMT

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