Solutions Engineer & Business Process Analyst | Banksmeadow NSW

Job title: Solutions Engineer & Business Process Analyst | Banksmeadow NSW

Company: CMA CGM


Job description: CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport.YOUR ROLEAt CEVA Logistics, we connect people and products in a world that never stops moving. As a Solutions Engineer & Business Process Analyst at our Banksmeadow NSW offices, you will play a key role in designing and delivering logistics and business process solutions that drive operational efficiency, support business growth, and ensure compliance with quality and customer requirements.You will work collaboratively with internal teams, stakeholders, and customers to analyse current operations, implement improvements, support automation initiatives, and contribute to successful solution delivery and onboarding.WHAT ARE YOU GOING TO DO?Specifically, you will:

• Review and analyse operational procedures to assess current-state requirements, identify opportunities, and recommend solutions that enhance efficiency and performance.
• Design and deliver logistics and business process solutions in collaboration with internal teams, customers, and stakeholders to align with business objectives.
• Lead and support continuous improvement initiatives, including automation and digitisation projects, leveraging tools such as RPA (e.g. UiPath).
• Provide expert advice on operational systems and process optimisation, ensuring solutions are compliant with company policies, QHSE standards, and customer requirements (e.g. WHO GDP).
• Manage stakeholder engagement, effectively communicating challenges and proposing practical and structured action plans.
• Support solution implementation and client onboarding, including project coordination and post-implementation enhancements.
• Assist with solution costings, subcontractor negotiations, and proposal development to support business development efforts and ensure commercial viability.
• Maintain service quality and customer satisfaction by managing escalations, resolving complaints, and facilitating cross-functional collaboration.
• Monitor and report on solution performance, analyse outcomes, and propose refinements based on data and customer feedback.

WHAT ARE WE LOOKING FOR?Our ideal candidate has a tertiary-level qualification in engineering, logistics and supply chain management or similar together with:

• 2-5 years’ experience in a similar or related role.
• Practical experience in logistics or supply chain operations.
• Exposure to solution implementation, onboarding, and stakeholder engagement.
• Experience supporting business development through analysis and recommendations.
• Programming experience (e.g. VBA).
• Familiarity with Robotic Process Automation (RPA); UiPath preferred.
• Strong analytical, problem-solving, and decision-making abilities.
• Proficiency in Microsoft Office and relevant business systems.
• Working knowledge of Warehouse Management Systems (WMS).
• Ability to manage competing priorities, meet deadlines, and coordinate cross-functional inputs.
• Excellent written and verbal communication skills.
• Strong stakeholder engagement and relationship management ability across all levels.
• Conflict resolution skills and a calm, professional approach when managing escalations.
• Ability to collaborate with culturally diverse teams and external partners.
• Demonstrated ability to influence and support change across functions.

In addition to providing proof of work rights and suitable professional referees, progressed candidates will be required to undergo a medical assessment and national police check.WHAT DO WE HAVE TO OFFER?In addition to a challenging and rewarding work environment and competitive compensation, we are proud to offer a range of employee benefits designed to support your wellbeing, and help you thrive at work and in life.

• Personal wellbeing: prioritise your health and wellbeing through the CEVAwell program, Employee Assistance Program, Volunteer Time Off, and Life & Total Permanent Disability Insurance.
• Work-life balance: benefit from flexible, hybrid, and remote work options, along with additional paid parental leave for primary carers.
• Professional development: your growth is essential to us. Unlock your potential through secondment and internal mobility opportunities, study assistance, leadership and mentoring programs, the CMA CGM Learning Academy, early career pathways and more.
• Financial wellbeing: We care about your financial security. Enjoy exclusive offers and discounts from our partners, novated leasing, annual safety workwear reimbursement, employee referral incentives, service recognition and short-term incentive plans.

CEVA Logistics’ Diversity Statement:As a global organisation, diversity is critical to our business success; only when we can reflect the cultures, languages, attitudes, and local knowledge of our customers, can we succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. CEVA Logistics is proud to be an equal employment opportunity workplace. We welcome and encourage all qualified applicants, who will receive consideration for employment without regard to indigenous status, race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other characteristic. #LI-DNIApplications Close: Thursday 15 May 2025

Expected salary:

Location: Sydney, NSW

Job date: Fri, 18 Apr 2025 02:39:54 GMT

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