Service Technician

Job title: Service Technician

Company: TalentBurst


Job description: Job Overview
35606178
Service Technician
Location : Door Number is 3473 3465-3477 Blvd. Industriel, Laval RC Quebec H7L 4S3
Duration : 6 Months
Max Rate 26 CADJob Description
In a timely and efficient manner, perform duties required to maintain a quality service outlet for the repair of equipment.
Maximize productivity within Repair Operations while delivering high quality, timely repairs of tools and enhancing the value-added image associated with owning a tool.
Contribute to the Company’s financial success through COGS control, process improvement, and cost containment throughout the repair process .
Provide best-in-class tool repair service in support of Lifetime Service value proposition.Principle Duties and Responsibilities:

  • Adhere to the worldwide Champion 3C Strategy of:
  • Customer – We aspire to be our customer’s best partner. Their requirements drive our actions.
  • Concentration – We focus on products and markets that allow us to achieve and sustain

leadership positions.

  • Competency – We are committed to excellence in innovation, total quality, direct customer relationships and effective marketing.
  • Maintain superior technical knowledge and skills through continuous professional development by studying and reviewing on-line repair manuals, schematics, and technical files
  • Perform high quality repairs to products through proper problem diagnosis and application of prescribed corrective measures while utilizing appropriate tools and systems
  • Use hand scanners to receive, diagnose, pick spare parts, repair, and complete the repair of tools
  • Conduct final functional and safety testing after every repair to ensure customer safety
  • Through continuous inventory, accurate picking of spare parts, and identifying and increasing inadequate safety stock levels, assist in maintaining adequate parts inventory and ensuring bestin-class repair service to customers
  • Assist Senior Repair Technician in maintaining rapport and communication through daily contact with customers and/or sales personnel
  • Travel to participate in Tool Repair Workbench Summits to assist with benchmarking repairs, reducing cost of goods sold, and standardizing repairs throughout the repair network
  • Provide data and information to quality and product managers that are used to identify potential improvements to the overall quality and safety of tools
  • Maintain work areas, tools, and assigned equipment in a proper, organized order thus enabling the incumbent to perform the job in a timely, safe, and efficient manner
  • Follow company policies, procedures, and rules
  • Follow and abide to the company’s culture, values, and principles
  • Perform other duties as assigned by supervisor

Adverse Work Conditions:

  • Workshop environment subject to heat, cold, noise, dust, and other particles
  • Must have the ability to use hand tools and equipment to disassemble and assemble power tools

Safety Equipment Required:

  • Must observe and abide by all safety regulations as required by Occupational Health and Safety Standards (OSHA)
  • Must wear steel toe boots, safety glasses, safety vest, and other safety equipment, as required, when working in the facility and/or operating machinery

Physical Requirements:

  • Occasionally lift up to 70 lbs.
  • Stand for long periods of time and perform repetitive reaching, bending, and climbing.
  • Must be able to stand for up to 8 hours daily while performing tool repairs at workstation

Skills:
Experience in mechanical or electrical repairs
Experience using Windows applications preferredEducation:
High School Diploma/GED or equivalent experience required#TB_EN

Expected salary:

Location: Laval, QC

Job date: Sun, 05 Jan 2025 01:39:43 GMT

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