Service Specialist II- Finance (Compensation & Expense Service)

Job title: Service Specialist II- Finance (Compensation & Expense Service)

Company: Edward Jones


Job description: Want a meaningful career where you can make a difference? Edward Jones sounds perfect for you.Collaboration. Autonomy. Opportunity. Words our headquarters associates use when talking about working at Edward Jones. Words that describe what it’s like being part of a firm where everyone is aligned toward a singular focus: serving the client. And everyone is working to make the firm better together – as they grow as individuals. If these words resonate with you, we should talk.Job OverviewPosition Schedule: Full-TimeOverview:
Opportunity for highly motivated individual to assist our branch offices in understanding the concepts behind how they are compensated through incoming calls and written requests from branch associates. These contacts cover a wide variety of topics including explaining and troubleshooting Commissions, Profitability, Bonus, Payroll, and Expenses.What You Will Do:

• Responsible as a phone service representative, spending a great deal of time answering phone calls
• Answer incoming requests related to branch expenses to include Financial Advisor compensation
• Working independently with branch associates to solve problems
• Work in partnership with team members to provide support as needed
• Provide branch associates with information, friendly support and reliable solutions
• Respond to branch associates while meeting call- quality and efficiency expectations.
• Understand industry laws and regulations
• Participate in monthly department meetings and periodic training sessions

Edward Jones’ compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm’s Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our .Hiring Minimum: $40895
Hiring Maximum: $63295Skills/RequirementsRequirements:

• Strong verbal and written communication skills
• Excellent Problem-solving skills
• Prior Customer Service experience preferred
• Technical aptitude preferred
• Bachelor’s degree in business or related field preferred (or equivalent experience)
• Ability to multi-task, prioritize, and work independently in a fast-paced environment.

Please note: Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work within the office three days per week, with the preference for Tuesday, Wednesday, and ThursdayAwards & AccoladesAt Edward Jones, we are building a place where everyone feels like they belong. We’re proud of our associates’ contributions to the firm and the recognitions we have received.Check out our U.S. awards and accolades:Check out our Canadian awards and accolades:About UsJoin a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns.Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.View our .¹Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating.Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.#LI-HO

Expected salary: $40895 – 63295 per year

Location: Saint Louis, MO

Job date: Sun, 05 Jan 2025 08:18:57 GMT

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