Senior Technical Solutions Consultant

Job title: Senior Technical Solutions Consultant

Company: Fano (Fano Labs)


Job description: About the jobThe Senior Technical Solutions Consultant is responsible for partnering and supporting the Account Executive/Business Development to drive revenue by helping to qualify sales opportunities and then bring those qualified opportunities to closure. The Solutions Consultant will manage compelling solution-based value propositions, demonstrations, RFI/RFPs, technical validation activities, and implementation strategies that address the prospect’s critical needs and business requirements. Solutions Consultants will lead the development of the solution to propose and be the technical resource coordinator for solution specific sales cycles where needed.This is a good chance for you to be the pioneer in this Language AI industry with Fano Labs. If you have the drive, determination and the exposure, we would like you to apply.Your Role and Responsibilities

• Discovery: Assist in the identification of potential sales opportunities and in discovering a particular prospect’s business challenges and vision for a solution to those challenges.
• RFI/RFP Responses: Lead the creation of a response to a specific prospect’s request for information or proposal, including creating and formatting the content, ensuring the quality of the response, and ensuring timely delivery of the response.
• Product Presentations & Demonstrations: Deliver product presentations and configured demonstrations to prove Fano’s ability to meet a prospect’s Compliance, Speech Analytics and Language AI challenges. The resulting demonstration and subsequent outcomes are initial proofs as to how Fano can deliver value based on what was learned about that prospect during discovery and throughout the engagement. These are to be delivered both live and remotely.
• Language AI Architecture / Technical Components Overview: Deliver an in-depth overview of the architecture and proprietary product capabilities that provide its unique value in the market.
• Solution & Demo Creation: Lead in the creation of new demo & products that help drive Partner and Fano’s solutions into the market.
• Technical Validation Events: Manage to successful conclusion the technical validation events that require Fano’s Presales to leverage data and other information provided by a prospect to show that prospect, in detail specific to them, the value of leveraging Fano’s solutions.
• Transfer Knowledge: Share your selling and technical experience with the rest of the Fano’s Presales team, both formally and informally.
• Collaboration and Support: Assist other Solution Consultants in the execution of the above responsibilities.
• Offer Feedback: Provide feedback to product management.

Required Technical and Professional Expertise

• 8+ years’ experience in a presales capacity successfully selling to both large and small enterprises.
• Strong understanding of public cloud providers such as AWS, Google, Azure.
• Familiar with Telecom, Cloud Architecture, Speech Analytic and NLP solutions.
• Familiar with basic BFSI and Language AI concepts.
• Bachelor’s degree in Computer Science, Math, Engineering, Information Systems or equivalent degree.

Preferred Technical And Professional Expertise

• Familiarity with enterprise business software – Speech to Text, Voice Bot, Chat Bot, GenAI and NLP. This would be a great advantage.
• Strong written and verbal communication skills.
• Able to speak English and Mandarin is a must and additional language would be an advantage.
• Strong presentation skills.
• Able to travel.
• Proven collaborator and liaison with all levels and departments within the organization.
• Technical skill and/or ability to acquire in-depth knowledge and use of Fano’s products.
• Strong work ethic and ability to work autonomously given fundamental priorities and responsibilities.
• Strong organizational skills with the ability to multi-task and prioritize well in a fast paced, dynamic work environment.
• Candidates with less experience will be considered as Solution Consultant role.

Your Life – FanoIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as Fano employees as we strive to be the catalyst that makes the world work better.Equal Opportunity Employer StatementAt Fano Labs, we are committed to creating an inclusive and diverse workforce. We believe that a diverse and inclusive workplace creates a more innovative and effective team, and we strive to provide equal opportunities for all employees regardless of their race, ethnicity, religion, gender identity, sexual orientation, age, ability, medical condition, and marital status, and any other aspect of their identity.We are an equal opportunity employer and welcome applicants from all backgrounds to apply for positions at Fano Labs.All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

Expected salary:

Location: Hong Kong

Job date: Sun, 15 Jun 2025 07:31:43 GMT

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