Senior Manager Market Conduct & Consumer Protection

Job title: Senior Manager Market Conduct & Consumer Protection

Company: Commercial Bank of Dubai


Job description: Job DetailsRequirements:Liaise with external and internal stakeholders i.e. departments and functions of the bank that may require advise (e.g. Credit, Fraud, Operations, Distribution, Branches, etc.)Carry excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.Work with teams to resolve issues and arrive at appropriate solutions. This will encompass managing users/ management’s expectations effectively and recognize issues/events which may affect delivery.Self-starter with an ability to work independently and react positively to changing opportunities.Interpret complex information and communicate effectively.Strong team player with a commitment to achieving self, department and banks goals.At least 10 years of banking experience (specifically retail banking).Up to date knowledge of CBUAE/SCA regulations including consumer protection and SME Market Conduct regulation issued by the CBUAE.Strong stakeholder management, communication, drive and interpersonal & negotiation skills required.Company DescriptionCommercial Bank of Dubai is one of the leading banks in the UAE, offering innovative and bespoke personal banking and business banking services, through state-of-the-art digital channels including mobile and online banking and through an extensive branch and ATM network. Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services.

Expected salary:

Location: Dubai

Job date: Thu, 20 Mar 2025 23:59:51 GMT

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