Senior Manager, Affluent Proposition (Strategic Planning) – Hang Seng Bank (HK)
Job title: Senior Manager, Affluent Proposition (Strategic Planning) – Hang Seng Bank (HK)
Company: HSBC
Job description: Job descriptionA Career with Hang Seng BankHang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.Senior Manager, Affluent Proposition (Strategic Planning)Principal responsibilities
Oversee the strategic planning process and lead the discussions with key stakeholders, e.g. product & channel teams to come up with a consolidated customer growth strategic plan for senior management reporting
Lead on the measurement, monitoring and communication of performance outcomes to stakeholders across departments and to the Senior Leadership Team
Oversee the overall budget for the department and monitor the day-to-day accrual, payment and reconciliation work
Lead on strategic projects to maximize business values from customer portfolio across segments
Co-ordinate the control management work within department and ensure sub-teams to take respective actions in accordance to timeline
Stay on top of compliance requirements in particular cross border related sales and marketing for the mainlander segment, competition law, and fair value principle and take timely actions to mitigate relevant risk posing to the bank, where applicable
Stay abreast of regulatory requirements to ensure all customer communications and initiatives are compliance to FIM and related policies
Requirements
University degree in Business Administration, Marketing OR other relevant qualifications
Minimum of 8 years’ retail banking experience and familiar with business control and regulatory requirement
A seasoned executive with leadership, excellent communication and influencing capability, and the ability to drive a diverse group including internal and external partners
Be able to deliver new or refined compelling propositions quickly for new revenue stream
Good interpersonal & problem solving skills and with great sense of ownership to drive new projects from ideation to implementation
Proficiency in both English and Chinese
Great sense of ownership and servicing mind-set to ensure efficient and effective customer service delivery
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Expected salary:
Location: Mong Kok, Hong Kong
Job date: Wed, 18 Dec 2024 23:10:49 GMT
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