Senior Lead Analyst – Knowledge Services

Job title: Senior Lead Analyst – Knowledge Services

Company: Infosys


Job description: Job DescriptionABOUT US
Infosys BPM (www.infosysbpm.com), the business process outsourcing subsidiary of Infosys, was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia.
Infosys BPM has been consistently ranked among the leading BPM companies and has received multiple awards and recognition from key industry bodies and associations. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry-leading HR best practices. The company’s senior leaders contribute widely to industry forums as BPM strategists.
Role: – Senior Lead Analyst – Knowledge Service (Project Manager)
Location: – Sydney
Status – 6 Month fixed term, extendable based on project requirement
NOTE – Only applicants with Australia full work right, i.e., holding a valid visa will be considered for the role.Key Responsibilities:

• Project Planning & Execution: Develop, implement, and manage detailed project plans, schedules, budgets, and resource allocations to ensure successful project delivery.
• Stakeholder Management: Collaborate effectively with senior leadership, business units, IT teams, and third-party vendors to define project goals, gather requirements, and provide regular status updates.
• Risk & Issue Management: Proactively identify potential risks and issues, develop mitigation plans, and ensure timely resolution of project challenges.
• Compliance & Regulatory Oversight: Ensure all projects comply with Australian banking regulations, industry standards, and internal policies.
• Team Leadership & Coordination: Lead cross-functional project teams, ensuring all members are aligned with project goals, timelines, and deliverables.
• Reporting & Communication: Prepare and deliver regular project reports, including progress updates, risks, and key milestones, to senior management and other key stakeholders.
• Continuous Improvement: Capture lessons learned and recommend process improvements for future projects to drive efficiency and effectiveness.

Key Requirements:

• Experience: Minimum of 5 years as a Project Manager in the Australian banking sector, with hands-on experience in managing end-to-end project lifecycles.
• Industry Knowledge: Solid understanding of the Australian banking industry, including financial products, services, regulatory frameworks, and operational challenges.
• Project Management Certifications: A recognized project management certification such as PMP (Project Management Professional), PRINCE2, or Agile certification is highly desirable.
• Proven Track Record: Successful history of delivering complex, high-value projects within the banking or financial services industry, particularly with a focus on compliance, operational efficiency, and digital transformation.
• Stakeholder Management: Demonstrated ability to manage and influence senior stakeholders and external vendors effectively.
• Problem-Solving & Critical Thinking: Strong problem-solving skills with the ability to prioritize and manage multiple tasks in a fast-paced environment.
• Communication Skills: Excellent verbal and written communication skills, including the ability to present complex project information to non-technical stakeholders.
• Location: Must be based in Sydney, Australia, and available for in-office collaboration.

Desirable Qualifications:

• A degree in Project Management, Business, or a related field.
• Familiarity with Agile methodologies, project management tools (e.g., Jira, MS Project), and digital transformation initiatives.
• Experience in delivering IT infrastructure projects or systems implementations within the banking sector is an advantage.

Infosys BPM is committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible.
We provide adjustments including alternate formats to the recruitment process for candidates including individuals with disability. If you require an adjustment to be made during the recruitment process (including alternate formats) or have an enquiry about the support provided, please contact HR Team on 02 8913 5900 or email toPlease click on the Apply link below to upload your resume before the closing date.
We reserve the right to withdraw this advertisement prior to the closing date.
We respectfully request agencies not to forward unsolicited resumes unless requested.Role Designation2945ASALUS Senior Lead Analyst – Knowledge ServicesInterest GroupIBPMRoleSenior Lead Analyst – Knowledge ServicesCompanyIBPM Australia

Expected salary:

Location: Sydney, NSW

Job date: Wed, 15 Jan 2025 07:18:40 GMT

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