Senior IT Vendor Performance Management Consultant (Procurement)

Job title: Senior IT Vendor Performance Management Consultant (Procurement)

Company:


Job description: WHO WE ARE: For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds. SimCorp is an independent subsidiary of the Deutsche B rse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients. As a global provider of Software-as-a-Service (SaaS) investment management solutions, SimCorp supports clients 24/7 through delivery centers around the world. Our Global Delivery Centers are located in Manila in the Philippines, Noida in India, Kyiv in Ukraine, Warsaw in Poland, and in Mexico City, Mexico. SimCorp is an equal-opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients WHY THIS ROLE IS IMPORTANT TO US: Vendor Management is a global function with representation in the Philippines, Denmark and Poland. The position is located in Manila, the Philippines, as a part of Group Procurement, where Vendor Management is organized. Vendor Management consists of two teams where the IT Vendor Performance Management is located in in Manila and IT Vendor Relationship Management is located in Warsaw, Poland. The IT Vendor Performance Management Consultant ensures that the vendors are meeting performance expectations and obligations. IT Vendor Performance Management Consultant monitors the day-to-day vendor operations and performance against service-level agreements (SLAs), key performance indicators (KPIs) and contractual obligations over contract lifetime. The IT Vendor Performance Management Consultant examines the measured results for problem determination and root-cause analysis, and works with the vendors on continuous improvement, taking appropriate actions to correct failed activities, functions, and processes. Contracts under management will vary in scope and criticality. The role is reporting to the Head of Vendor Management. WHAT YOU WILL BE RESPONSIBLE FOR: Support on Simcorp Vendor The Vendor Performance team provides progressive and proactive services to maintain contract value/compliance throughout the contract life cycle. The IT Vendor Performance Manager has the following responsibilities: Enable vendor performance management, monitor scheduled performance metrics and share key performance insights with Simcorp leadership via updates and monthly reviews. Ensure vendor service quality against contracted service level agreements (SLAs) and key performance indicators (KPIs) by conducting regular audits, calibration sessions and quality reviews, sharing data-driven insights and feedback with vendor management and central Simcorp teams, and holding the responsible entities accountable to make improvements. Build effective collaborative partner relationships with vendor, communicating strict expectations for delivering against program-specific contract terms while providing appropriate support, best practices, and guidance. Supporting Simcorp Customers Ensure delivery of third-Party compliance and risk management obligations to SimCorp Customers Produce data and content driven responses to customer compliance activities in the form of questionnaires, projects and audits. Tracking status and progress for third party risk management controls on SimCorp Customers. WHAT WE VALUE: Most importantly, you can see yourself contributing and thriving in the position described above. How you gained the skills needed for doing that is less important. We expect you to be good at several of the following and be able to – and interested in – learning the rest. You already have experience with outsourcing, regulatory compliance and procurement contracts, from FinTech. You are structured, service minded, detail and quality oriented. A relevant Bachelor degree would be beneficial. Minimum 5 years’ experience in managing complex vendors and contracts. Broad understanding of Information Technology. Structured, reliable and with drive Very good analytical and language skills (English) Take ownership and initiatives, challenge and propose Ability to summarize and communicate complex and detailed matters Focus on completing tasks and delivering services efficiently With comprehensive experience from the Banking industry or a highly regulated environment Shift is flexible between APAC and EMEA hours. BENEFITS: An attractive salary, bonus scheme, and pension are essential for any work agreement. However, in SimCorp, we believe we can offer more. Therefore, in addition to the traditional benefit scheme, we provide a good work & life balance and opportunities for professional development: there is never just only one route – we offer an individual approach to professional development to support the direction you want to take. Visit our career pages to learn more about working at SimCorp: www.simcorp.com/career SimCorp offers several benefits that might play a significant factor in considering whether to accept a job offer. Since SimCorp operates in 30+ offices worldwide, the benefits package may vary from country to country. NEXT STEPS: Please click the “Apply” button to learn more about the vacancy and what SimCorp has to offer regarding salary, benefits, and perks. Please note only applications sent through our system will be processed . At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process. For any questions you are welcome to contact Arbie Honra, Talent Acquisition Partne r. If you are interested in being part of SimCorp but are not sure this opportunity is a suitable role, submit your CV anyway. SimCorp is on a growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks. We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated. By Joining our team, you will have the chance to: Become part of a thriving company comprising collaborative, curious, innovative, and capable employees Explore a multitude of learning and development opportunities, supported by our comprehensive learning guild Engage with highly skilled and creative colleagues, each bringing their diverse backgrounds and perspectives Join a company that not only values but consistently advocates for Diversity, Equity, and Inclusion, promoting a truly inclusive and empowering environment **SimCorp proudly announces the official certification of its Manila Delivery Center as a Great Place To Work, a remarkable achievement within just two and a half years of operations. This certification which was acquired in November 2023, underscores SimCorp&aposs intention in supporting a workplace that is not only inclusive and collaborative but also promoting the personal and professional growth of its employees **We are also honored to have been voted as a WealthTech100 company for three consecutive years. The new WealthTech100 list aims to highlight tech innovation leaders in the investment management industry.** #LI-Hybrid Show more Show less

Expected salary:

Location: Taguig City, Metro Manila

Job date: Wed, 19 Mar 2025 23:55:10 GMT

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