Experience in operational Systems (Core Admin Systems/ Case managements systems/Business process-related systems)
Experience in Programming/ AI Technologies/ data Visualization tool is a plus
Excellent command of spoken and written in English and Chinese
Responsibilities:
Determine organizational and operational objectives by conducting business impact analysis, capturing and documenting requirements, evaluating and designing technical solutions, and assisting in process change management.
Participate in and manage projects by identifying milestones, forming project teams, tracking activities, monitoring resources, resolving problems, recommending actions, and managing deliverables.
Perform quality assurance activities, prepare end-user training and user guide materials, conduct user briefing sessions as part of the change management activities.
Provide technical consultancy to different IT teams and business users by keeping abreast of the latest technologies, benchmarking best practices and principles, and participating in relevant educational workshops.
Contribute to team effort by providing daily user support and training, promoting and adhering to IT strategy and organizational roadmaps, and building good relationships among IT, business partners, and other stakeholders.
Requirements:
Bachelor’s Degree in information technology, computer science, or related field.
At least 6 years of experience in system requirement analysis and IT-related project management.
Strong technical expertise in Operation systems like case management systems / business process-related systems / document management systems / core admin systems
Strong knowledge in web-based solutions, cloud-based technologies and data analytics platforms.
Deep knowledge of Microservices architecture and methodologies/standards like PMP, Agile, and ISO, with certifications in PMP, Agile, and ITIL mandatory.
Experience in programming/scripting languages (e.g., Java, Python) and data visualization tools (e.g., Microsoft Power BI). Experience with artificial intelligence technologies is an advantage.
Exceptional interpersonal, communication, and presentation skills.
Effective analysis, user interviewing, and problem-solving abilities.
Excellent command of spoken and written English and Chinese languages.
Competency in project and quality management, and familiarity with relevant frameworks.
Ability to work both independently and collaboratively with project teams, exhibiting confidence and proactivity.
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Expected salary:
Location: Hong Kong
Job date: Thu, 17 Apr 2025 07:13:43 GMT
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