Senior Business Analyst – HYBRID

Job title: Senior Business Analyst – HYBRID

Company: Randstad


Job description: Are you a Business Analyst passionate about transforming complex systems to improve user experience? Our Edmonton client is embarking on a large-scale academic and administrative transformation and is seeking a creative, strategic thinker to help reimagine how services support research administration for an initial 12-month contract. You’ll play a key role in designing user-centric, efficient, and innovative service experiences that directly impact how researchers access support across their lifecycle.Advantages

• Join a high-impact initiative improving services across a major educational institution
• Work on meaningful projects that enhance the research experience for faculty and staff
• Collaborate with diverse teams including researchers, technologists, and administrators
• Apply and expand your toolkit across complex service ecosystems
• Enjoy a flexible, inclusive, and collaborative work environment

Responsibilities

• Define the specific list of business and process analysis deliverables that covers the scope of the project, identifying the stakeholders who will be part of the creation and validation of each deliverable with Project Manager.
• Estimate and plan work independently with key stakeholder and project team.
• Drive strong stakeholder engagement with relationship building.
• Independently lead across campus process analysis and work with key stakeholders to provides business process re-engineering to support the CMS with standardized methodologies.
• Documenting and/or updating current state business processes and Standard Operating Procedures (manual and system) for administration, departments and faculties.
• Complete current and future state time in motion studies on core business process activities to determine measurable benefits.
• Partner with key stakeholders to document business problems and identify process improvements that will create capacity and economies of scale
• Build out future state processes and standard operating procedures for administration, departments and faculties.
• Eliciting, gathering, verifying, validating and prioritizing business requirements with project partners, using future state processes.
• Identifying opportunities to streamline, automate and scale existing operations/services/systems to enable greater efficiency and effectiveness across project partners
• Assess stakeholder impacts brought about by changes or new business processes.
• Implementing change management strategies to support project partners navigate change.
• Maintaining a systems thinking approach considering broader impacts and institutional objectives in mind.
• Facilitate UAlberta’s multistage Request for Proposal process with campus partners with the objective of finding the solution(s) that meet future state processes
• Work closely with project team members for prototyping, translating business processes, requirements to technical business rules and workflow.
• Facilitate design workshops and lead the implementation efforts for new CMS solution(s)
• Act as the liaison between business and technology staff, providing the business perspective in the analysis and design of future state solutions
• Creation of sustainment measuring and metrics, to ensure processes are working as intended or changes are documented for future implementation The Business Analyst will be accountable to the Project Manager for all

work and deliverables assigned.Qualifications

• Leads business units through the development of business cases and obtains approval of senior management to proceed through gated portfolio process.
• Works with business analysts, project managers and business managers to ensure the benefits defined in the business case and subsequent benefit delivery plans are realized, using baseline models and performance statistics.
• Leads cross-functional business process re-engineering teams and continuous improvement efforts.
• Documents business processes using relevant modeling techniques such as Use Case, Swim lane, Activity, Business Process Modeling Diagram, and Data Flow Diagram.
• Analyzes processes to recommend fundamental process improvements to management which exploit technology components, eliminate redundant tasks, and/or minimize duplication of effort.
• Responsible for the creation of an accurate business requirements document and obtaining stakeholder and senior management’s approval.
• Defines the User Acceptance Testing (UAT) strategy for projects; Leads the UAT associated with projects; Leads the development of UAT test cases.
• Develops or supports the development of training material.

Summary
If you’re driven by empathy, collaboration, and systems thinking and want to help shape the future of research services, this is your opportunity. Apply directly to this ad or reach out to your Randstad Digital representative immediately!P.S. Don’t forget that when you update your profile on Randstad.ca it helps us find you faster when we do have roles that match your skills! So even if this role isn’t for you please update your profile so we can find you!We look forward to supporting you in your job search!Good luck!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Expected salary:

Location: Edmonton, AB

Job date: Fri, 23 May 2025 02:49:45 GMT

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