Senior Associate, Portfolio Administration Claims Operations

Job title: Senior Associate, Portfolio Administration Claims Operations

Company: Prudential Financial


Job description: Senior Associate, Portfolio Administration Claims OperationsFixed Income – Portfolio AdministrationLetterkennyA GLOBAL LEADING ASSET MANAGER WITH A DIVERSE & INCLUSIVE CULTUREAs the Global Asset Management business of Prudential, we’re always looking for ways to improve financial services. We’re passionate about making a meaningful impact – touching the lives of millions and solving financial challenges in an ever-changing world.We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you’ll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world’s leading global asset managers!If you’re not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that’s investing in your future by shaping tomorrow today.At PGIM, You Can!What you will doThe Portfolio Administration Claims Associate is responsible for providing middle and back office operational support to the PGIM Fixed Income business. This includes serving as a member of the portfolio administration reconciliation team, as the lead associate responsible for claims management. The Analyst acts as a main point of contact for internal and external business partners for all aspects of the claims phase of the trade life cycle. The individual in this role is knowledgeable in operational support requirements, fixed income products, international markets and industry claims procedures.What you can expectDaily support and technical support of the Claims management (including broker and custodian claims, factor coupon update collection, TMPG) and related operations and reporting.Possess working knowledge of custody and cash operations, preferably Fixed Income, including familiarity with global settlements and impact to cash balance reporting.Facilitating claim flow processes and ensuring external parties are claimed within industry guideline (ie ISITC, TMPG claims procedures)Support the claims identification and investigation process. and effectively resolve charges impacting Fixed Income clientsServing as primary liaison between the internal operations team and external custodian banks and counterparties (broker dealers)Support local projects and enhancement initiatives for the teamProviding timely resolution to operational issues raised by critical business partnersDeveloping and monitoring daily claim status reports including weekly and aged claims dataGathering and/or analyzing key metrics with regards to activityHelp maintain departmental policies, guidelines and proceduresHelp mitigate risk and enhance controlsProactively seeking ways to improve current processes by leveraging the tools available to identify inefficiencies.Cultivating both internal and external relationships to ensure proper service levels are achieved for each fund supportedWhat you will bringExperience in Operational role or Finance industryBachelors degree in Finance, Business, Commerce or relevant areasStrong knowledge of global markets, trade lifecycle and industry technologySolid understanding of application of business risk & operational controlsEnjoys a fast-paced, high-intensity environmentAble to multi-task and absorb information across a broad spectrum of productsAbility to organize, prioritize tasks and work in a deadline oriented environmentStrong communication skills (written & verbal)Solid understanding of application of business risk & operational controlsWhat will set you apart?Experience in Fixed Income ClaimsSkills in: Excel, V-LookUp, Pivot Tables*PGIM welcomes all applicants, even if you don’t meet every requirement. If your skills align with the role, we encourage you to apply.What we offer youHealth Insurance: PGIM Ireland partner with Laya and BUPA to provide health insurance schemes that cover eligible employees day to day medical and hospital expenses.Annual Leave of 23 days at full pay.Pension Scheme: Members of the scheme can contribute up to 8% of salary per annum and PGIM Ireland matches contributions up to 8% of salary. Members can also make voluntary contributions to the scheme.Annual Bonus Programme & Shop LK Vouchers / CleverCards (subject to eligibility): Along with an annual bonus employees are rewarded with Shop LK Vouchers/ CleverCards which are paid tax free.Life Assurance: fully paid by PGIM Ireland, employees are covered from their start date and beneficiaries are provided with a lump sum of four times an employee’s salary.Education Assistance: PGIM Ireland have an Education Assistance Programme that reimburses eligible employees for furthering their education.About PGIM Fixed IncomePGIM Fixed Income is a global asset manager offering active solutions across all fixed income markets.Our business climate is a safe inclusive environment, centered around mutual respect, intellectual honesty, transparency, and teamwork. Our leaders are focused on talent & culture; dedicated to fostering growth & development at all levels to develop the industry leaders of tomorrow.Prudential Financial, Inc. is focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don’t just accept difference—we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential. For more information, please visitAbout PGIM – Global Asset ManagementPGIM is the global asset management business of Prudential Financial, Inc. (NYSE: PRU), a leading global investment manager with nearly US$1.34 trillion in assets under management as of March 31st, 2024. With offices in 18 countries, PGIM’s businesses offer a range of investment solutions for retail and institutional investors around the world across a broad range of asset classes, including public fixed income, private fixed income, fundamental equity, quantitative equity, real estate and alternatives.With a history dating back 148 years, and experience through more than 30 market cycles, PGIM takes a long-term view, not only in our investment philosophy, but also in how we develop our talent. We want to see our employees excel from their first day with the firm and throughout their tenure with PGIM. We will inspire you, support you, and help you reach your greatest personal and professional aspirations. If PGIM sounds like the place for you, join us. For more information about PGIM, visit PGIM.com.Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.Our Commitment to Diversity, Equity, and InclusionPGIM has a long-held commitment to advancing diversity, equity and inclusion, rooted in the belief that this is a prerequisite for PGIM’s success and sustainability. We work to attract, retain, develop and promote talent at all levels and aim to have a workforce that reflects the communities where we work, live and invest. We are intentional about creating a workplace where everyone has a voice and is welcomed, valued, respected and understood. From the moment people join PGIM, we pledge to help them unlock their full potential. Together, we are shaping a future where talent knows no boundaries.–PGIM Ireland is proud to be an equal opportunity employer and is committed to equal employment opportunity regardless of applicants’ gender, civil status, family status, sexual orientation, religion, age, disability, race or membership of the traveler community. PGIM Ireland’s aim is to hire the best people for the open roles and all appointments will be made on merit.Any offer of employment made by PGIM Ireland will be contingent on receiving satisfactory references. Applicants should be aware that background checks will be carried out on all candidates offered a position within PGIM Ireland.PGIM Ireland has been awarded the IBEC Keep Well Accreditation Mark, this is in recognition of our commitment to making our employees wellbeing a priority.

Expected salary:

Location: Letterkenny, Co Donegal

Job date: Sat, 26 Apr 2025 06:16:28 GMT

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