Senior Analyst-Issue Management

Job title: Senior Analyst-Issue Management

Company: MUFG


Job description: About MUFG Global Service (MGS)MUFG Bank, Ltd. is Japan’s premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Bank’s parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world’s leading financial groups. Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.The Group aims to be the world’s most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFG’s shares trade on the Tokyo, Nagoya, and New York stock exchanges.For more informatJob DescriptionAboutUs:MUFG Bank, Ltd. is Japans premier bank, withaglobal network spanningin morethan 40markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and servicesto businesses,governments,andindividuals worldwide. MUFGBanks parent,MitsubishiUFJFinancialGroup, Inc. (MUFG) is one of the worlds leading financial groups. Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.The Group aims to be the worlds most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers, serving society, and fosteringshared andsustainablegrowth for abetter world.MUFGs sharestradeontheTokyo, Nagoya, and New York stock exchanges.MUFGGlobal ServicePrivateLimited:Establishedin2020,MUFGGlobalServicePrivate Limited(MGS)is100%subsidiaryofMUFGhaving offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence toprovidesupport servicesacrossvarious functionssuchasIT,KYC/AML,Credit, Operationsetc.toMUFG Bank offices globally. MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFGs global network across Americas, EMEA and Asia PacificPosition details:The FCOE Issues Management team coordinates and facilitates the identification, escalation, reporting, and remediation of Financial Crimes (FC) Issues across EMEA Bank and Securities entities (dual-hat). This includes any gap between current practice or approach and a policy, standard, procedure, law, or regulation relating to Financial Crimes however identified including regulatory findings, Internal Audit, Compliance Testing, external audits, and self-identified issues.KEY RESPONSIBILITIESYou will be accountable and responsible for taking appropriate action with respect to all regional issues management requirements including but not limited to;

• Own and coordinate the escalation process and manage the timely flow of issues from escalation to closure within the region.
• GFCD Issues Management subject matter expert (SME) and compliance advocacy including support and advisory to regional compliance and business heads throughout each issues lifecycle.
• Weekly and monthly GFCD and FCOE Issues Management status update reporting via Excel, PowerPoint, and PDF; including tables, charts, graphs, detailed accurate status updates on all Issues across the region.
• Daily maintenance, coordination, and archival of escalations, progress updates, documentation, approvals, requests for information (RFI), data extracts, and management information (MI) in a timely manner.
• Daily Excel and database management of the global Issues Management repository, including reconciliation and quality control of secondary sources and databases for alignment and accuracy.
• Coordinate tracking and approval of control documentation for all financial crime issues in the region; working with the Risk Manager, Issue Owner, and Action Owner(s).
• Prepare and conduct regular meetings between stakeholders and departments, and proactively support other regional and global financial crime and compliance governance forums, working groups, and regulatory reporting.
• Work with regional and local management to develop SMART management action plans in a timely manner.
• Assist the Regional Head of Program Management and MLRO in any other ad-hoc reporting requirements which may arise.

Roles and Responsibilities:SKILLS AND EXPERIENCEEssential

• Demonstrated and established skills and experience in a financial services firm, consultancy firm, regulatory agency, or law firm; within a Compliance, second line of defense, or risk management remit.

Functional / Technical Competencies:

• Strong competencies across Microsoft Office (Excel, Word, PowerPoint, Outlook), Microsoft Teams or similar functionalities, and Adobe/PDF is critical.
• Good understanding of banking, financial crime risk in banking, and the working practices of compliance governance frameworks and documentation requirements.
• Practical understanding of wider financial crime risks and controls for Sanctions, AML, and Bribery & Corruption (ABC) compliance in order to analyze facts, exercise sound judgement, proactively identify and escalate challenges, and implement solutions.
• Attention to detail and accuracy, and ability to critically review and analyze both quantitative data and qualitative reporting.
• Manage priorities and workloads effectively to deliver high quality outcomes within strict time constraints.
• Acumen for problem-solving and proactively identifying challenges and solutions.
• Willingness to collaborate with others, learn new skills, and facilitate continuous improvement of internal processes.
• Experience of developing an effective network across a range of stakeholders, including senior management

Experience in financial crimes compliance issues management, program management, risk management, or governance and oversightJob Requirements:

• Excellent attention to detail and accuracy.
• Excellent communication (verbal and written) and interpersonal skills.
• Resilience, resourcefulness, and ability to operate with urgency to perform well in a pressurized environment.
• Results driven, with a strong sense of accountability and a can-do attitude.
• A proactive, motivated and collaborative approach.
• Ability to demonstrate sound judgement and apply decision-making where required.
• Strong problem-solving skills with a structured and logical approach to work.

Expected salary:

Location: Bangalore, Karnataka

Job date: Tue, 08 Jul 2025 07:30:02 GMT

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