Salesforce Functional Lead | Senior Manager | Technology Consulting

Job title: Salesforce Functional Lead | Senior Manager | Technology Consulting

Company: PwC


Job description: Line of Service AdvisoryIndustry/Sector Not ApplicableSpecialism Technology StrategyManagement Level Senior ManagerJob Description & Summary PwC Ireland- Bring Your Talent, Grow Your Skills, Unlock Your Potential!Our Consulting teams work with the best-known brands in global business to solve their biggest issues, find new ways to innovate and improve their operations and results.We help our clients to unlock the potential of their talent, understanding the impact of business strategy on people, and on business success. We focus on evaluating and managing their unique challenges so our clients can maximise their return on the overall investment in their people.A career within our Salesforce Consulting practice will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client’s challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location.Purpose-led work you’ll be part ofAs a Senior Manager, you’ll work as part of a team of problem solvers, with experience of leading teams to help clients solve complex business issues from strategy to execution of their Customer Transformation. Responsibilities include:Leading on the discovery and design of our Salesforce solutions, uncovering the client problems and coming up with solutions across Sales, Service and Marketing capabilitiesWorking with clients on how to translate their strategic goals into business solutions and put the customer at the centre of their businessCollaborating with PwC teams both in Ireland and across EMEAProactively managing the various stakeholders both on the client side and internal to PwC (e.g. industry sector teams)Identifying and developing new business opportunities with new or existing clientsExperiences and skillsMinimum 5 years in business and/or functional analysis and design of CRM and related customer-facing technology, specifically SalesforceDeep expertise on front-office processes and best practice around Sales, Service and MarketingKnowledgeable about business analysis techniques and and willingness to learn the PwC way of applying these in our engagementsStrong team player with the interest to coach and mentor junior colleaguesExperience of having worked in a matrix environment, ideally in a professional services environmentSelf-motivated and able to work without daily supervisionExcellent communication skills – must be able to understand and articulate business challenges and discuss solutions with clients.Ability to handle ambiguity and find a way to move forward with limited informationUnlock your potential with PwC IrelandWe believe that challenges are better solved together! We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of amazing teams encouraged to collaborate and innovate in a way that creates powerful solutions and makes a positive impact. This purpose-led work, and our continuous development and encouragement, will help unlock your potential and take your career to the next level.Enjoy PwC’s perksWe reward your impact, and support your wellbeing, through a competitive compensation package, inclusive employee benefits and flexibility programs that will help you thrive in work and life. Learn more about us at Life@PwC. ( ).Being appreciated for being youOur most valuable asset is our people and we grow stronger as we learn from one another. We are an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We believe this so much that we have signed up for the . ( )You can learn more about our culture of belonging and explore our range of inclusive programmes, initiatives, employee resource groups and more at .Avoid the confidence gap; you do not have to match all the listed requirements exactly to apply, we’d love to hear from you!We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please at for more information.Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)Required SkillsOptional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Coaching and Feedback, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Influence, Innovative Design, Intellectual Curiosity {+ 26 more}Desired Languages (If blank, desired languages not specified)Travel Requirements Up to 20%Available for Work Visa Sponsorship? YesGovernment Clearance Required? NoJob Posting End Date

Expected salary:

Location: Dublin

Job date: Sun, 17 Nov 2024 07:34:46 GMT

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