Oversee end-to-end management of surgical robotic systems including shipment, installation, calibration, and maintenance the systems at hospital sites across the UK.
Provide on-site technical assistance during system setup and troubleshooting to ensure optimal performance.
Coordinate with internal teams to relay technical insights from the field.
Develop and maintain Standard Operating Procedures (SOPs) for installation, testing, and ongoing maintenance of robotic systems.
Ensure all technical documentation aligns with UK healthcare regulations and internal quality standards.
Support compliance audits and provide technical input during regulatory reviews or inspections.
Act as the primary technical point of contact for hospital staff and clinical users during installation and post-sale support.
Build strong relationships with clinical, biomedical, and operational teams to ensure system adoption and satisfaction.
Collaborate with the commercial team to support product demonstrations, training sessions, and technical evaluations.
Perform other ad-hoc tasks / projects assigned.
Job RequirementsBasic requirements
Bachelor or above in Biomedical Engineering or relevant field.
Understanding of UK and international clinical research regulations and medical device compliance.
Comfortable working in a fast-paced, collaborative environment with a proactive mindset.
Strong problem-solving and interpersonal skills.
Fluency in written and spoken English & Chinese.
Willingness to travel frequently.
Preferred requirements
1–3 years of experience in technical roles, preferably in MedTech, healthcare, or life sciences.
Hands-on experience supporting clinical studies or market entry strategies.
Exposure to UK NHS pathways, hospital networks, or healthcare procurement.
Prior involvement in market research or business analysis in a healthcare context.
Familiarity with CRM systems, design tools (e.g., Canva), or data collection tools.
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Expected salary:
Location: Hong Kong
Job date: Fri, 25 Jul 2025 07:59:06 GMT
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