RQ09120- Senior Solutions Designer – CRM

Job title: RQ09120- Senior Solutions Designer – CRM

Company: Randstad


Job description: Do you have experience in designing solutions with Oracle Siebel CRM and Adobe AEM technologies? Do you have experience in change management methodologies? If so, this would be a great opportunity for you!
Our client is looking for a Solutions Designer – CRM – Senior for a 3month contract in Toronto. This is a hybrid role-3days onsite/ 2days remote.Advantages

• Hybrid role
• Earn a competitive rate within the industry
• Better collaboration between business and technical teams

Responsibilities
Undertakes the design of hosting technology solutions based on the client’s service specifications, standards, policies, best practices and cost models, in order to meet client CRM application business requirement and project/initiative deliverables.Qualifications
Must Haves:· At least 7+ years of experience designing solutions with Oracle Siebel CRM
· At least 7+ years of experience designing solutions with Adobe AEM technologies
· Experience with developing business design document, functional & non- functional requirements
· 7+ years of experience in Siebel Solution implementation
· 7+ years of experience in Adobe AEM Solution implementation
· Demonstrated experience with change management methodologiesGeneral Skills:

• Knowledge of CRM applications, operating systems, environments, database technologies, programming languages and communication protocols.
• Knowledge of related best practices, Client directory/messaging standards, standard facilities architecture management, facility service delivery processes, infrastructures policies, procedures and direction, cost models and procurement processes,
• Ability to gather client business requirements; corporate I&IT information mandates, client information technology strategic plans, environment and standards
• Ability to participate in the development of solutions and provide advice on short/long term CRM solution service development activities.
• Knowledge of leading edge technologies design criteria, security and recovery procedures, preparation of technical specifications for installation, testing and performance of integrated, multi-services systems; assess performance and capacity of existing system making recommendations for improving performance and develop technical documentation.
• Experience planning, migrating, implementing and sustaining large complex system development projects
• Knowledge of technology developments, trends and new products to evaluated application to client short and long term technology requirements.
• Basic knowledge of project management methodology (e.g. PMBOK), analytical tools and processes.
• Conceptual and analytical skills to assess and evaluate client needs and c o n d u c t cost/benefit analyses for new technology requirements in planning and designing solutions.
• Experience designing and developing large, complex, CRM applications
• Experience with systems evaluation to assess conditions, technical performance and capacity of existing systems and determine need and feasibility of expansion, renovation or replacement.
• Excellent analytical, problem-solving and decision-making skills, verbal and written communication skills, interpersonal skills and negotiation skills, teamwork skills
• A team player with a track record for meeting deadlines

Summary
If you are interested in the Solutions Designer – CRM – Senior in Toronto, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Expected salary:

Location: North York, ON

Job date: Thu, 24 Apr 2025 05:37:08 GMT

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