Retail Solution Architect Dynamics 365-2 (remote)

Job title: Retail Solution Architect Dynamics 365-2 (remote)

Company: US Foods


Job description: Flexible Work Policy: The work for the Retail Solution Architect position is completely 100% remote anywhere in the United States except Hawaii or United States Territories. This position may have the potential to travel up to 20% dependent on business needs.RESPONSIBILITIES:

• Assist with the development of formal retail technology strategies, roadmaps, and proposals
• Develop and maintain expert understanding of all appropriate applications and products.
• Provide technical guidance and advice on all pertinent technologies.
• Perform advanced technical presentations for infrastructure and business stakeholders.
• Develop advanced system configurations and implementations in response to customer needs and requirements.
• Actively participate as a SME for certain products and technologies, providing consultative support to other Engineers in their area of specialization.
• Provide direct support for the technical aspects of RFI’s, RFQ’s and RFP’s.
• Manage all customer feature requests including documentation of customer requirements, prioritization of all customer requests, and driving development of key features with the vendor team.
• Responsible for continued education on the platform and underlying technologies.
• Provide technical leadership to the business team.
• Teach other members of the team and act as a mentor as required.
• Implement and support retail technology.

RELATIONSHIPS:

• Internal: Business Stakeholders and End Users, IT Leadership, IT Delivery (Scrum Masters, Developers, Architects, UX Designers, Program Managers, etc.)
• External: Application / Systems Vendors (as applicable)

WORK ENVIRONMENT

• Up to 10% travel

MINIMUM QUALIFICATIONS:

• 8+ years experience in customer service technologies
• Knowledge and demonstrated operating experience in Dynamics 365-2 software specifically with F&O and retail commerce suite.

Education

• Bachelor’s degree in Computer Science, Business Administration, Information Systems, or equivalent work experience required.

Certifications/Training

• N/A

PREFERRED QUALIFICATIONS:

• Experience in the following areas of specialization: Avaya CCE, Session Border Controllers, WFE, WFO, Advanced Call Routing
• Understanding of VoIP and data networking protocols including: SIP, MGCP, RTP, IMS, HTTP/S, XML, SMTP, SNMP, SSH, etc.
• Experience with telecommunications network design, architecture, and support.

Universal pay verbiage:Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. The expected base rate for this role is between $95,000-$155,000This role will also receive annual incentive plan bonus.​​Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: .

Expected salary: $95000 – 155000 per year

Location: Texas

Job date: Wed, 04 Dec 2024 08:11:09 GMT

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