Relationship Management, FinTech

Job title: Relationship Management, FinTech

Company: Aldrich & Co


Job description: Do you have 2-4 years’ in a client-facing or relationship manager role in a hands-on and fast-paced environment?Are you a strong communicator, data-literate and confident interacting and building relationships at all levels?Are you comfortable presenting and able to deliver information clearly and concisely?Do you have a client focused approach and a passion for delivering to a high standard?If you are curious, eager to learn and ready to bring energy to an organisation using strong project management skills, we’d love to hear from you.Our client is a fast-growing FinTech company with a friendly and dynamic culture. They are looking for a talented individual to support the relationship development of their clients and collaborate closely across the organisation to provide a consistently high level of service.This role is hybrid, 3-4 days in office.What you’ll be doing day to day:

• Building relationships with clients, managing day-to-day interactions while supporting the development of new relationships
• Supporting the team in the development of relationships to a ‘partnership’ engagement
• Driving increased engagement between the clients and company, ensuring clients are satisfied with the services they receive
• Acting as the voice of the client, communicating their needs to the Product and Tech teams to influence the continued development of the product offering
• Supporting the team in delivering strong project management throughout the life cycle from a client commercial agreement to end-delivery, collaborating both with clients and colleagues
• Presenting in client meetings in multiple different forums
• Driving client adoption, value and outcomes leading to renewals of engagement, expansion of scope, and advocacy
• Becoming a product expert on the company platform
• Assisting with the development of client materials, producing customised client presentations
• Constantly improving your industry knowledge through webinars / events / readings

The skills you need to bring:

• 2 – 4 years’ professional experience in a client-facing or relationship manager role either within a bank or within the financial services practice of a consulting firm / analytics company
• Effective, sharp, clear and succinct communication skills, both verbal and written with strong presentation skills
• A passion for providing high-quality service to clients, relationship building, problem solving and teamwork
• Strong project management skills, with the ability to manage a portfolio of multiple projects simultaneously
• Proven ability to work in a fast-paced environment

Expected salary: £45000 – 55000 per year

Location: London

Job date: Sat, 15 Mar 2025 00:38:40 GMT

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