Reconciliation Officer (JQ)

Job title: Reconciliation Officer (JQ)

Company: dnata


Job description: Want to elevate your career to a High Altitude?Come join the exciting world of Aviation Finance.Work with the world’s largest air service provider and Australia’s premier inflight meal manufacturer. At dnata catering & retail the sky’s truly the limit!We have an exciting new opportunity for a full time Reconciliation Officer to join our fabulous Jetstar Finance team at our modern Coolangatta office, just moments from the beach! Great opportunity to combine anyone who loves aviation, accounting and catering!More about this role:Reporting to the Finance Manager Jetstar, this role is responsible for managing the end to end reconciliation efforts for our Jetstar 3K Asia business & ‘Buy on Board’ program. The position will be overseeing high volumes of data and ensuring that all information from our sources and our airline customer sources are aligned and accurate before invoices are finalised.In a nutshell, your main responsibilities are:

• Checking pax numbers, meals & snacks loaded vs ordered, pricing accuracy.
• Process all incoming work received from Jetstar in timely manner.
• Accurate reconciliation of weekly volume client statements.
• Address discrepancies and inconsistencies with within defined JQ flight schedules.
• Proactively investigate, manage and resolve complex billing enquiries.
• Escalate any high level discrepancies or customer issues to Finance Manager
• Manage data exceptions from our processing systems.
• Ensure execution of revenue related internal controls through maintenance of and compliance with system controls, audits and company standards.
• Ensure correct billables on charged to customer are provided to the AR team.
• Liaise with Procurement and Suppliers to query pricing and with Item Master team to facilitate maintenance of correct pricing in all systems.
• Ensure electronic scanning and other space saving methods of storage and retrieval are processed accurately.
• Participate in month end close, final reconciliation of accounts, data analysis and maintaining data integrity.

What you need to be successful in securing this role?

• Demonstrated success in a similar role.
• Experience in a high volume accounts receivable role.
• Advanced level of Microsoft Excel skills.
• Possesses a customer service mindset and displays professionalism towards both internal and external customers at all times.
• Excellent verbal and written communication skills.
• Strong negotiation skills.
• High attention to detail and accuracy.

What’s in it for you?

• Competitive salary.
• Free parking for staff onsite.
• 5 weeks Annual Leave.
• Career development and progression in a fast growing business.
• Be part of a close knit and dedicated team that are committed to excellence.
• Discounts at hundreds of retailers, discounted health insurance, and wellbeing resources including online exercise classes.

Your prospective employer:Part of the Emirates Group, we are Australia’s largest inflight catering and retail partner, food manufacturing and retail, travel retail technology, and airport lounge management. Chosen by many of the world’s top airlines, we operate 16 catering facilities across 10 cities, employ over 4,500 people, produce over 65 million meals, and service over 246 thousand flights each year.Want to know more about dnata catering and our global businesses? Visits our Australian careers website and watch a short video here:Does this role sound perfect for you? If so, we want to hear from you!To start the journey of joining our Finance team, click the link below and upload your resume, a cover letter that outlines your suitability for the role.

Expected salary:

Location: Australia

Job date: Tue, 25 Mar 2025 03:19:33 GMT

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