Reconciliation Analyst

Job title: Reconciliation Analyst

Company: Acesoft Labs


Job description: Reconciliation AnalystJob OverviewWe are looking for a detail-oriented and proactive professional for ongoinggovernance of our automated customer segment upgrade/downgradeprocess. This role is critical in ensuring the accuracy, reliability, andauditability of automation outcomes. You will act as the first line of defense inidentifying anomalies, coordinating resolutions, and supporting manualinterventions when required. This role ensures operational accuracy throughreport reconciliation, cross-functional issue resolution, and support formanual update workflows when automation requires intervention.Key Responsibilities

• Monitor and reconcile automated upgrade/downgrade outputs using

system-generated reports

• Identify and escalate discrepancies or failures to relevant squads (Product,

Tech, Ops) for resolution

• Prepare and submit bulk files for manual updates via Operations when

automation exceptions occur

• Maintain detailed logs of reconciliations, escalations, and manual

interventions for audit and compliance purposes

• Collaborate cross-functionally to enhance automation logic, reduce

exceptions, and improve process robustness

• Contribute to SOPs and documentation for exception handling, escalation

protocols, and reconciliation workflows

Expected salary:

Location: Dubai

Job date: Sat, 26 Jul 2025 07:14:13 GMT

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