Receptionist Assistant – Community Employment – CE Scheme – City of Dublin YMCA

Job title: Receptionist Assistant – Community Employment – CE Scheme – City of Dublin YMCA

Company:


Job description: The Receptionist is responsible for providing secretarial, clerical and administrative support in order to ensure that services are provided in an effective and efficient manner. Shift times: 3pm – 10pm. Requiring 3 shifts per week. Overview of Tasks: Ensure all visitors to the YMCA are welcomed with a friendly and professional manner. Provide all customer/visitors with the information they required in a timely and professional manner following all systems in place. Deal with general enquiries including bookings both in person and by telephone. Operation of the public address system. Hiring of equipment, taking of deposits, selling goods and giving change. Maintain a good product knowledge of the services available across the YMCA. Ensure that the reception area is maintained in a clean and tidy manner at all times. Ensure that the cash handling procedures are adhered to. Ensure all systems/process/procedures are completed during and at the end of each shift. Responsibilities; To take bookings and monies and to reconcile cash with bookings at the end of the day. To control entry into the YMCA. To be responsible for the safe handling, administration and storage of all financial transactions. To be responsible for the efficient and accurate operation of the computer based booking system. To provide a first line of communication for enquiries, complaints, messages. To provide information and advice wherever possible on all YMCA activities and services. To liaise with the Management team in order to seek consistent improvements in efficiency and customer service. To attend meetings and staff training sessions as required. To be knowledgeable of the different services within the organisation. General administrative and clerical support. Up selling of Crèche, Gym membership and Room Rentals. Manage and resolve customer complaints and compliments. Process orders, forms, applications and requests. Communicate and coordinate with internal departments. As a term of employment, you may be required to undertake such other duties and hours of work as may be reasonably required. The YMCA as your employer is committed to implementing and review Infection and protection control measures. You will be required to undertake training and retraining where necessary, as outlined by the YMCA. Garda Vetting required.

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Expected salary:

Location: Southside Dublin

Job date: Sat, 16 Nov 2024 23:23:34 GMT

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