Quality Improvement Analyst

Job title: Quality Improvement Analyst

Company: Powerco


Job description: Quality Improvement Analyst – ElectricityNew PlymouthWe’re looking for someone who thrives on improving performance through smarter workflows, meaningful insights, and a strong focus on quality. In this specialist role, you’ll also be responsible for ensuring the accuracy and efficiency of our Service Provider invoicing processWhat You’ll Be Doing

• Continuous Improvement – Streamline workflows, optimise processes, and drive operational efficiency.
• Quality Assurance – Support audits, track performance metrics and ensure we meet our high standards.
• Performance Optimisation – Analyse data and collaborate with teams across the business to keep us ahead of the game.
• Reporting and Documentation – Tell the story behind the numbers with reports that inform great decision-making.
• Invoicing – Manage key aspects of the Service Provider invoicing process, ensuring accuracy and timeliness.
• Outage Quality Control – Provide quality control of planned and unplanned outages, ensuring regulatory and QA standards are met.

What We’re Looking ForWe’re after someone with a keen eye for detail, a process-focused mindset, and a passion for continuous improvement. Ideally, you’ll bring:

• 3-5 years’ experience in electricity distribution (or a comparable industry)
• Experience in data analysis, reporting, and business process improvement
• Strong documentation and communication skills
• Familiarity with compliance, quality assurance, and risk management
• A collaborative approach and the ability to build strong working relationships across the business

If you’re motivated to make a difference and help us deliver better outcomes, we’d love to hear from you.Applications close: Sunday 18 May 2025Our ability to get the best out of people is what sets Powerco apart. We realise that candidates – especially from underrepresented and neurodiverse backgrounds – often won’t apply for roles unless they meet ALL the criteria. We encourage anyone who shares our passion for connecting communities to apply for any role that aligns to your strengths and interests. We will provide a safe space where you can bring your whole self to work and thrive.If you would benefit from support or adjustments in order to participate equitably in the recruitment process, please phone 0800 769372 or email

Expected salary:

Location: New Plymouth, Taranaki

Job date: Wed, 07 May 2025 02:01:20 GMT

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