QA Lead

Job title: QA Lead

Company: TEEMA


Job description: Job Title: QA Lead
Job ID: 76953
Location: New Westminster, British ColumbiaOverview:
Reporting to Program Manager, CISTR, and working closely with senior staff, functional and technical team members, the successful candidate will perform all aspects related to the management of the assigned project(s). This includes, but is not limited to the following: the candidate will provide quality management and assurance services including, but not limited to, the following:What you will be doing:Quality Oversight: Ensure quality standards are maintained across projects and programs by continuously monitoring and validating processes.Risk Management: Identify and manage risks related to project implementation, making necessary reviews and amendments to architectural, technical and implementation plans.Collaboration: Work closely with vendors and internal departments to uphold the quality mandates of overall projects and the program.Advisory Role: Advise project and program managers on achieving quality objectives, particularly in technical implementations.Solution Acceptance: Participate in iterative solution acceptance activities throughout the project lifecycle, including System Integration Testing (SIT), User Acceptance Testing (UAT), and cutover validation.Testing and Reporting: Create testing strategies and develop and execute test plans and test cases, oversee testing activities, and report on quality metrics and outcomes.Decision-making – Makes recommendations to program management and business stakeholders regarding outcomes of testing and whether project(s) need to resolve additional issues prior to go live (possibly leading in schedule/budget impacts).This role requires strong collaboration skills and a keen eye for detail to ensure that all quality standards are met and that the integrity of TransLink’s projects and programs is maintained.Duties will include all aspects of Software QA and Testing including:Team Leadership: manage a diverse team of QA analysts and subject matter experts internally and externally – well-developed interpersonal skills and business acumen will be critical.Work with TransLink QA Manager to administer and/or improve standards, processes and controls to serve as a framework for quality control.Provide leadership and expertise and in the application of quality management principles and practices.Identify and implement quality instruments to enable measurement of quality performance to ensure compliance with quality assurance practices.Review of background material to understand the work purpose and objectives, documented requirements, and/or User Stories.Working closely with the project team, system integrators, product vendors owners, and various stakeholders to develop an overall QA/Test Strategy and Product Test Plans.Maintain Test Plans; Design, develop, and update Test Cases, Test Scenarios and automated Test Scripts based on requirements for System Integration, Functional, Regression, Performance Testing, and User Acceptance Testing.Over sees testing required for Hypercare/warranty phase where defects are identified.Participate in the identification of project risks, and in mitigating technical, schedule and other project risks.Proactively collaborate with the project team and communicate with stakeholders to ensure project efforts proceed efficiently.Oversee the preparation of test data and the setup of the test environment.Oversee the creation of updates and execution of automated Test Cases and Test Scenarios.Oversee the management and monitoring of tests and test results.Develop and maintain Test Issues/Defects Log(s).Tracking of defects and deficiencies for submission, review, triage, and resolution.Providing regular and ad hoc status reports (formal and informal) related to the QA work and progress with results analysis.As product/system knowledge is developed, participate in user feedback and training sessions as required, potentially contributing to the development of knowledge transfer and training material.Follow the project delivery methodology for product testing; contribute to the continuous improvement of the QA processes and practices that support and increase application testability, defect prevention, and early detection of defects.Strong adherence to the BTS Software Quality Assurance methodology, guidelines and best practices.Strong adherence to TransLink’s BTS Project Management Methodology (Atlas) including the creation of various project documents and other artefacts, as well as those created by project team members.Participate in all other related project work as defined by the Team Lead or manager.What you must have:Bachelor’s degree in computer science, Information Systems or equivalent.10+ years of practicing quality management or quality assurance at a technical project implementation level10+ years of recent and hands?on experience in application testing.Ability to work with a range of stakeholders across multiple organizations to gather complex information and make sound recommendations for QA and quality management.Comprehensive knowledge and experience with Project Management principals, methodologies, and quality management practices/trends.Analytical and broad based technical knowledge/skills; with ability to think through detail and tactics without losing sight of overall strategic goals.Exceptional tactical and critical strategic thinking.Good in identifying issues and conducting root cause analysis.Proficient in developing test cases/scripts.In depth understanding of QA process and testing using the Agile/DevOps methodology.Experience with large enterprise level applications, such as ERP, Finance, HR, CSM, Asset Management system is preferred.Experience in a Unionized environment – exposure to Union organizations such as CUPE, COPE and CAW/Unifor is considered an asset.Strong business acumen with the ability to effectively monitor and execute project plans with stringent timelines.Process oriented.Relationship building at all levels (i.e. end users to C level).Senior level ability to translate process and technical problems using business terms.Senior level documentation and presentation skills.Strong interpersonal skills to effectively facilitate discussions with a diverse group of stakeholders.Strong team leadership skills that motivate and encourage collaboration.Excellent written and verbal communication, strong report writing skills, including business and technical report writing.For more information about TEEMA and to consider other career opportunities, please visit our website at

Expected salary:

Location: New Westminster, BC

Job date: Tue, 18 Feb 2025 03:58:52 GMT

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