Project & Process Improvement Analyst

Job title: Project & Process Improvement Analyst

Company: Equifax


Job description: Work Location – Brisbane/Melbourne/ SydneyAs a Project & Process Improvement Analyst, you will play a crucial role in supporting the successful execution of projects and driving continuous improvement initiatives across the organization. You will work closely with process owners, business leaders and cross-functional teams to ensure projects are delivered effectively and efficiently, while also identifying opportunities to streamline processes and enhance overall performance. This role requires a proactive individual who is comfortable exploring ambiguity, asking insightful questions, and effectively communicating with stakeholders at all levels.What you’ll doAct in the capacity of a project manager to support the planning, execution, and monitoring of projects, including developing timelines, building financial models, tracking progress, and managing risks.Independently manage smaller improvement initiatives or workstreams and research/discovery packages of work.Assist in the identification and documentation of existing processes, highlighting areas for potential improvement.Contribute to the development and implementation of process improvement initiativesGather and analyse data to identify trends, root causes of inefficiencies, and opportunities for optimisation.Facilitate communication and collaboration among project team members, stakeholders and project sponsors.Diligently track meeting minutes, decisions, and action items, ensuring timely circulation and follow-up.Prepare clear and concise presentation packs for business leaders and project sponsors, summarising progress, findings, and recommendations.Comfortably present information and updates in meetings and forums with business leaders and project sponsors.Follow up on action items and ensure accountability for assigned responsibilities.Document project outcomes, lessons learned, and updated processes.Proactively “pull on loose threads” by investigating inconsistencies, asking clarifying questions, and seeking to understand underlying issues.Present findings and recommendations clearly and concisely, both verbally and in writing.What experience you needBachelor’s degree in a relevant field (e.g., Business Administration, Engineering, Operations Management).0-3 years of experience in project support and process improvementDemonstrated ability to work autonomously and manage time effectively.Strong work ethic and a commitment to delivering high-quality results.Excellent organisational skills and meticulous attention to detail, particularly in documentation.Familiarity with project management principles and methodologies.Exposure to continuous improvement methodologies (e.g., Lean, Six Sigma) is a plus.Strong analytical and problem-solving skills.Excellent written and verbal communication skills, with the ability to interact effectively with diverse teams.Demonstrated ability to take initiative, ask probing questions, and follow through on tasks.Proficiency in the Google SuiteWhat could set you apartHighly inquisitive and not afraid to ask “why”.Strong sense of ownership and accountability.Excellent interpersonal skills and the ability to build rapport.Detail-oriented and organised.A proactive and self-motivated individualWhat’s in it for you?At Equifax, we are on a mission to ensure that you have the support, resources and opportunities to Power Your Possible. Here are just a few ways we give back to our teams:Hybrid Work ModelAdditional Leave Allocations + Public Holiday SwapsDiscounted Gym MembershipsDiscounted Private Health Cover (and discounted Pet Insurance if you want it!)Employee Stock Purchase PlanCareer Development and LearningA Diverse and Inclusive Workplace and EnvironmentWellbeing ResourcesPrimary Location: AUS-BrisbaneAUS-Melbourne, AUS-Sydney-Blue-StreetFunction: Function – Project, Program and Process ManagementSchedule: Full time

Expected salary:

Location: Brisbane, QLD

Job date: Fri, 30 May 2025 05:50:57 GMT

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