Job title: Programme Experience & Stakeholder Management Lead, AI Transformation
Company: Microsoft
Job description: AI Transformation is a new organization created within Microsoft Customer and Partner Solutions (MCAPS) that focuses on our own AI and Copilot adoption by identifying our most pervasive pain points that can be solved with AI design wins; codifying our learnings and best practices; and working directly with customer and partner executives to help them accelerate their own AI Transformation with credibility and trust built from our experience as customer zero. This will come through using our own products and services, and our innovation will yield business benefits for Microsoft which we will then share with our customers.Each day is different in the AI Transformation organization. This role requires an individual to be self-motivated, self-directed, agile and empathetic who is comfortable with ambiguity, and excellent at communications in a fast-paced, heavily matrixed environment, while driving high quality results. AI Transformation requires team members to uphold the team’s philosophy to operate with a growth mindset powered by the highest level of integrity, inclusivity, and trust.This role Programme Experience & Stakeholder Management Lead will focus on programme experience management as part of AI Chief Transformation Officer’s extended leadership team. The individual will act as an adaptive enterprise integrator ensuring the best possible approaches for stakeholder engagement, business, people and culture change. Helping the AI Transformation team to develop personalized change management interventions, and ultimately BAU experiences for critical roles, functions and moments that matter as we use AI and automation to transform the way work is done in MCAPS.The individual will define clear plans, manage resources, address challenges, and align diverse teams to achieve shared goals. Partnering with internal teams (i.e. Finance, Marketing, and Engineering) and advising senior leadership, this role will use market insights to guide AI-focused strategic decisions. Key responsibilities include synthesizing complex data and applying behavioural science to identify how to enhance go-to-market strategies, and unlock growth potential. Through a combination of AI experience and human behavioural science, this role will drive organizational transformation and long-term efficiency.Responsibilities:Strategic Change Advisory & Activation Planning
Customer Zero & Internal Activation
Cross-Functional Partnership & Orchestration
Insight Generation & Thought Leadership
Qualifications:Required/minimum qualifications
Additional or preferred qualifications
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the .
Expected salary:
Location: Enfield, Greater London
Job date: Sat, 19 Apr 2025 02:06:54 GMT
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