Program Manager – Distribution Centre Process Improvement Lead

Job title: Program Manager – Distribution Centre Process Improvement Lead

Company: Apple


Job description: Imagine what you could do here. At Apple, great new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there’s no telling what you could accomplish! The EMEIA Logistics team, who are responsible for leading logistics operations within the region, forms a critical node in the delivery of products to and collection of returns from our customers who vary from end consumer to Retail stores and Channel partners. Partnering with 3PLs and cross-functional teams, the team’s work straddles operational execution during BAU and peak events, as well as program and project management, driving implementation of capabilities and service offerings, to continuously improve ourselves operationally. We are seeking an experienced Kaizen/Process Improvement Specialist to join our team. This role focuses on identifying and implementing Lean methodologies and continuous process improvement initiatives to enhance operational efficiency, reduce cost, and improve service quality within our third party logistics and supply chain Distribution Center operations.DescriptionEvaluate logistics processes to identify inefficiencies and areas for improvement in all aspects of Distribution Center warehouse operations. Conduct thorough assessments of existing processes using a standardised and repeatable model to identify areas for improvement. Our operations have grown tremendously over the past number of years and the successful candidate will build a management system to improve UPH and UPPH of existing processes and work together with internal and external partners in standardising processes , driving best in practice processes and managing cost. Lead Kaizen events and continuous improvement workshops to engage cross-functional teams to develop practical solutions to complex operational challenges in the 3PL environment. Develop and implement process improvement plans, utilizing Lean tools and methodologies (e.g., 5S, Value Stream Mapping, DMAIC). Collaborate with stakeholders to set measurable performance goals and track progress against process improvement goals. Develop training and coaching programs to empower employees with Lean principles and continuous improvement techniques, fostering a culture of excellence throughout the organization. Analyze data and metrics to evaluate the effectiveness of process changes and identify further opportunities for enhancement. Prepare and present reports to senior management on process improvement projects to communicate findings, recommendations, and the impact of process changes. Foster a culture of continuous improvement throughout by encouraging innovative thinking and collaborative problem-solving.Minimum Qualifications

• Proven ability in process improvement, Lean methodologies, and Kaizen events
• Familiarity with project management principles and tools
• Should be flexible and capable of working on own initiative with a professional attitude
• Leading strategic projects combined with the ability to execute at tactical project-level activities and tasks
• Excellent communication and interpersonal skills, with the ability to work effectively in a team-oriented environment
• Partnering with internal and external stakeholders, at a regional and global level

Preferred Qualifications

• Strong collaborator, relationship management and interpersonal skills with ability to translate complex findings to a business audience
• Experience as a change agent having successfully implemented change in a large cross functional organization
• Experience in implementing new process set ups in a manufacturing or logistics environment
• Bachelor’s degree in Engineering, Operations Management, Supply Chain, or a related field
• Relevant certifications (e.g. Lean Six Sigma Green Belt/Black Belt) are a plus

Expected salary:

Location: Cork

Job date: Fri, 11 Apr 2025 02:58:52 GMT

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