Program Lead, Special Projects

Job title: Program Lead, Special Projects

Company: Canadian Institute for Health Information


Job description: Who we areWe are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization and together with our partners we provide essential information on Canada’s health systems, enabling decisions that lead to healthier Canadians. As a valued member of the CIHI team, you and your work will have a pivotal role in the evolution of Canada’s health care systems.CIHI is recognized as an exceptional place to work that embraces diversity, respect, integrity, collaboration and innovation. Learn about our and the work being done to create a more inclusive and welcoming organization by focusing on how we learn, govern and practise.At CIHI, we recognize what matters to our employees. Some of the benefits of working at CIHI include

• HOOPP Pension Plan (Defined Benefits Pension)
• Retirement Planning Program
• Generous vacation days for permanent and long-term contracts
• Work-life balance
• Career Planning Program
• Learning and Professional Development Program
• Flexible benefits program from your first day on the job for permanent and long-term contracts

Why is this role important?The Health System Performance, Special Projects department supports the selection and development of leading-edge health system performance management products, indicators, and tools to increase capacity of health system stakeholders to use health data and information to support decision-making.What you’ll do1. Provides leadership and guidance to a team of analysts and senior analysts. Supervises, coaches, coordinates and monitors work, workload and performance of staff to ensure that quality is maintained and that learning opportunities are provided. Conducts annual performance management reviews.
2. Leads the planning, project management and coordination for indicator development and evaluation activities.
3. Leads the development and refinements of new and existing health system indicators, including conceptualizing indicators, identifying data sources, supporting the development of appropriate methodologies, and conducting analysis on a broad range of data types (e.g., administrative and survey data).
4. Leads the development and execution of engagement strategies to establish and foster effective working relationships with diverse subject matter experts from across CIHI and external stakeholders.
5. Leads the preparation of presentation materials, technical documentation and communication materials as required to support understanding and the use of health system data, measures, and information for health system performance management. Presents the information to internal and external stakeholders.
6. Provides leadership and guidance to all internal staff involved on the project teams. Supervises, coaches, coordinates and monitors work, workload, and performance of staff to ensure quality is maintained and that learning opportunities are provided. Conducts annual performance management reviews and contributes to recruitment and resource planning.
7. Plans and participates in product communication and knowledge exchange activities that include, but not limited to the preparation of written materials and/or presentations to various internal and external stakeholder groups.
8. Consults on technical/methodological inquiries from internal and external stakeholders, data requests and ad hoc analyses to support additional stakeholder needs.
9. Maintains up-to-date knowledge of performance measurement/quality improvement and CIHI data sources, analyses, indicators, research techniques, emerging issues and policy initiatives related to health system performance.
10. Contributes to the promotion of CIHI products and services through participation on committees, presentations and/or attendance at conferences, and other activities, as required.What you’ll bring to the table

• Undergraduate degree in health services research, epidemiology, health administration, health information, public health, social sciences, business administration or other relevant field.
• 5 years of relevant experience and knowledge in data techniques, data analyses including indicator calculation and interpretation.
• 1-3 years of supervisory experience including mentoring and coaching staff.
• Conceptual understanding of the health care system, health care policy, and sound knowledge of health information and its uses for policy development, planning, management, and evaluation purpose.
• Excellent verbal and written communication skills with the ability to facilitate amongst and present effectively to both a technical and business audience at various levels. Strong critical thinking skills and interpretation of analytic results.
• Excellent interpersonal skills and a strong team player.
• Experience supervising and coaching staff.
• Fluency in English is required, bilingualism in both official languages is an asset.

To find out more about this role and other exciting opportunities visit our website at www.cihi.ca and check out our ‘Careers’ section.We thank all those who apply, however, only candidates selected for an interview will be contacted.As part of CIHI’s applicant screening process, we complete a comprehensive pre-employment background check for all potential hires. This includes a criminal record check, credit report, social media, and education verification.At CIHI we are committed to fostering an inclusive, barrier-free and accessible environment. Part of this commitment includes arranging accommodations to ensure an equitable opportunity to participate in the recruitment and selection process. If you require an accommodation, we will work with you to meet your needs.Please note the CIHI Recruiting Team uses email to communicate with applicants. Please make sure your profile has an updated email address that is checked regularly, including the junk/spam mail folder, as we send time sensitive emails (i.e. testing and interview bookings).

Expected salary: $92830 per year

Location: Toronto, ON – Ottawa, ON

Job date: Sun, 08 Jun 2025 04:56:10 GMT

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