Process Improvement / Business Analyst

Job title: Process Improvement / Business Analyst

Company: Russell Kennedy Lawyers


Job description: Process Improvement / Business AnalystWe are seeking to appoint a Process Improvement/Business Analyst to join our Digital team. The successful candidate will have 3+ years’ experience in a related business analyst role, with demonstrated ability to map and analyse processes, identify process improvements, as well as the ability to influence stakeholders and process owners to adopt new work practices.Primary Duties and Responsibilities

• Collating information from workshops and interviews.
• Reviewing processes and making recommendations on improvements to improve legal operations, including documentation of ‘as is’ and ‘to be’ process maps.This includes identifying how various current and potential technology solutions could be leveraged to optimise efficiency.
• Reviewing options, conducting cost benefit / feasibility analysis, and writing business cases.
• Supporting project scoping, estimating, prioritisation, and negotiation of system functionalities.
• Creating business requirements documents and work with technology experts to translate into functional specifications.
• Providing analytic support by coordinating data extraction from various databases and performing data interpretation.
• Conducting workshops and technology demonstrations to seek sign-off on business requirements, new processes and technology solutions.
• Transferring knowledge and learning to the legal team and other stakeholders.
• Participating in test planning and execution.
• Participating in business change planning and implementation.
• Participating in project team problem-solving and issue management.
• Delivering work to agreed standards within approved reasonable timeframe.
• Maintains cyber security at all times. Cultivate an awareness of security risks, stay informed of latest cyber threats, instil best cybersecurity practises and take practical steps to protect the firm and client from cyberattacks.

Skills/Knowledge

• Financial analytical skills would be very well regarded.
• Exceptional written and verbal communication skills, including ability to summarise information succinctly and draw out key conclusions.
• Well-honed problem-solving and conflict resolution skills to help identify, communicate and resolve issues.
• Relationship management skills with ability to liaise with both internal and external people at all levels.
• Ability to think innovatively and drive continuous improvement across policy, process and systems.
• Track record in using tools to manipulate data accurately and precisely, including Excel, and process mapping tools such as Visio.
• An understanding of the Software Delivery Lifecycle and a proven ability to work with technology solutions professionals highly regarded.
• A proactive, results oriented, client service focus.
• Ability to work in a highly collaborative team environment.
• Proven track record of delivery in a complex stakeholder environment.
• Qualifications or knowledge of best practices in lean six sigma, project management, or change management would be well regarded.

Our Firm and CultureRussell Kennedy is a commercial law firm with more than 320 people in Melbourne and Sydney. We are committed to providing exceptional legal strategies and solutions to our clients, guided by market-leading expertise across our key sectors of focus.As part of our team, you’ll receive hands-on experience, quality mentoring and access to valuable learning opportunities. We encourage a professional and committed work ethic, while recognising the importance of an enjoyable working environment and balanced lifestyle. We believe we have a culture where individuals of all backgrounds and abilities feel included and confident in bringing their whole selves to work, and where your talents are fostered, empowering you to contribute to the success of the firm.Russell Kennedy is proud to be an equal opportunity employer and is certified as a WGEA Employer of Choice for Gender Equality, as well as being certified as a gold employer in the Australian Workplace Equality Index for employers with 500 or less employees. We respect and celebrate the things that make each of us different. The firm supports and promotes a range of initiatives to create an environment that is characterised by equal access and respected participation of all groups and individuals. There is a particular focus and emphasis on gender equality, inclusion of First Nations peoples, accessibility for people with disability, LGBTIQ+ inclusion, and cultural diversity. Russell Kennedy is recognised by Australian Disability Network as a Disability Confident Recruiter employer.Russell Kennedy is committed to attracting and retaining the best talent available. We acknowledge the importance of work-life balance, all current and prospective employees have access to flexible work options and workplace adjustments including alternate accessible formats, where required. If you require an adjustment during the recruitment process please contact Carla Viglino on 03 9609 6770.Further InformationAny questions regarding the vacancy can be directed to Kat Pena on 03 8637 9496. For further information or to submit your application for this position please visit the careers page on our website.Please note any offer of employment made by Russell Kennedy Lawyers to the successful candidate will be subject to a police check. We are currently accepting applications from direct applicants only. No agency referrals will be accepted at this stage.Russell Kennedy Lawyers acknowledges the Traditional Custodians of the lands on which we meet and work. Our offices are situated on the unceded lands of the Wurundjeri and Gadigal peoples. We pay our respects to their Elders, past and present, to their emerging leaders and to the resilience, creativity and vitality of their cultures including their laws and systems of governance.

Expected salary:

Location: Melbourne, VIC

Job date: Sat, 02 Nov 2024 03:52:17 GMT

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