Job title: People Operations Specialist
Company: Trustpilot
Job description: We’re looking for a dedicated and detail-oriented People Operations Specialist to join our People Team in Copenhagen. Joining us in this role, you’ll be at the heart of our employee experience – ensuring every moment of the Trustpilot journey, from onboarding to offboarding, runs seamlessly and efficiently. You’ll play a crucial part in shaping the processes and operations that enable our people to do their best work, while ensuring we stay compliant, consistent, and people-first across all our global markets.As our People Operations Specialist, you’ll support the day-to-day operations of our People Team, working across countries and time zones to deliver exceptional service to our employees. From HR system management and documentation, to benefits and mobility support, you’ll help keep the engine running smoothly, ensuring a great experience for every Trustie, every step of the way.This is your opportunity to help build the foundations of a world-class employee experience in a fast-paced, international environment – all while being part of a passionate team that’s driving real impact.What you’ll be doing:
- Own and manage employee lifecycle processes in our global HR system (Sage People), including onboarding, transfers, promotions, leaves, and exits.
- Prepare timely and accurate employment documentation such as contracts, addendums, and other key paperwork across multiple global entities.
- Act as a trusted point of contact for employees on day-to-day HR queries related to employment terms, policies, and procedures.
- Support and coordinate benefits administration, including liaising with local providers across our eight entities globally) and providing guidance to employees.
- Manage visa applications and work permit processes for employees in Denmark, and support global mobility administration as needed.
- Maintain and update local and global policies, including employee handbooks, to ensure clarity and compliance.
- Provide operational support for our key people processes such as performance reviews, salary and promotion cycles.
- Collaborate with cross-functional teams – including Payroll, Legal, and Reward – to ensure smooth and accurate execution of people operations.
- Identify opportunities for process improvement and automation, enhancing consistency and employee experience throughout the lifecycle.
- Contribute to an employee-centric culture by ensuring every operational touchpoint reflects Trustpilot’s values and standards.
Who you are:
- A background in Human Resources or a related field, paired with practical hands-on experience in a similar people operations or HR support role – ideally within a global environment.
- Comfortable navigating HR systems and tools), with solid computer skills and an eye for detail.
- Known for being organised and dependable, especially when juggling multiple priorities in a fast-paced setting.
- A confident communicator in English – both written and spoken – with a knack for making complex processes feel clear and approachable.
- A natural collaborator, who enjoys working with others and contributing to a strong team culture.
- Passionate about the employee experience, with a mindset that’s always looking for ways to improve and simplify.
- Someone who brings a proactive, solutions-focused attitude and isn’t afraid to challenge the status quo or suggest new ideas.
What’s in it for you:
- A range of flexible working options to dedicate time to what matters to you
- Competitive compensation package + bonus
- 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated)
- Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
- Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
- Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
- Paid parental leave
- Central office with a laid-back vibe and constant buzz of different languages being spoken everywhere you go It’s complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available – you can opt-in for breakfast and lunch at an affordable price
- Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
- Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms
- Employee discounts to restaurants and shops
Still not sure?We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don’t meet all the requirements, we’d still really like to hear from you!#LI-SK1
Expected salary:
Location: København
Job date: Thu, 24 Apr 2025 02:12:02 GMT
To help us track our recruitment effort, please indicate in your email/cover letter where (jobsnear.pro) you saw this job posting.Thanks&Good Luck
