Job title: Payments Collections Specialist IV
Company: JPMorgan Chase
Job description: Job Category: CollectionsJob Description:As a Payments Services Collections Specialist within Commercial and Investment team, you will be responsible for the collection of chargebacks, fees, as well as other disputed client’s items. You will locate and contact Payment’s clients by telephone and email, handle skip-tracing assignments, assess the severity of delinquency, and make decisions based on the firm’s established criteria. You will negotiate payment arrangements and will also act as key liaison with other internal groups to promptly eliminate negative financial impact to JPMC.To minimize losses to the firm, you will also play an active role requesting client’s account termination, as well as the return (or billing) of rented equipment. You will be managing a Collections queue using the firm’s proprietary Collections system (PCM) while navigating a complex multi-systems environment, as we are seeking a dedicated team player with the skill set to match. Commercial accounts receivable collection experience will be considered an asset, and so will Merchant Acquiring experience in a front-line support role.Job responsibilities:
Required qualifications, capabilities, and skills:
Preferred qualifications, capabilities, and skills:
About Us:JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.About the Team: J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Expected salary:
Location: Metro Manila
Job date: Fri, 16 May 2025 05:32:01 GMT
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